Assistant Director Financial Aid

American University-posted 3 days ago

$68,000 - $73,000/Yr

Full-time • Director

Hybrid • Washington, DC

1,001-5,000 employees

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American University is a student-centered research institution located in Washington, DC, with highly-ranked schools and colleges, internationally-renowned faculty, and a reputation for creating meaningful change in the world. Learn more about American University Department: Financial Aid Systems and Operations Time Type: Full time Job Type: Regular FLSA Status: Exempt Work Modality: Hybrid 01 (On Campus 3-4 Days/Week) Union: Excluded Job Description: Summary: This is a key position in the overall management of American University’s financial aid programs. The incumbent’s primary responsibility is the evaluation, awarding and reconciliation of financial aid programs for one or more of the major financial assistance programs (Federal Direct Loan, Federal PLUS Loan, Federal Work study program, Federal PELL Grant program, Federal SEOG etc.). The incumbent is responsible for determining the financial aid eligibility of prospective and current students and assuring compliance with federal and institutional guidelines. Advises and counsels students, prospective students, parents, and colleagues regarding federal, state and institutional financial assistance programs.

System Management Responsible for managing and administering all aspects federal, institutional and state aid programs to include the administration of the Financial Aid Office’s portfolio of State Grant and external scholarships. This includes overseeing the program’s budgets of over $6 million and up to over $150 million in federal funds. Conducts reconciliation of awards, certification of expenditures and ensures university compliance with federal, state and institutional guidelines.
Policy Review Determine extent, type and amount of eligibility for various types of financial aid, to include state and external scholarships. The position reviews student eligibility for renewal, updates ERP to reflect accurate fund availability and ensures award usage is compliant with state and external awardees’ intent. Evaluates appeals for amounts and types of financial aid awards. Utilizing professional judgment, the position determines and adjusts awards, if warranted, based upon individual family circumstances incorporating existing federal and institutional guidelines.
Training and Counseling Recruit, train and supervise a full-time financial aid counselor. Maintains concrete knowledge of institutional and federal regulations as well as office policies and procedures as they relate to administration of state and external scholarships.
Communication and Information Dissemination Provide financial advice and counseling to both prospective and enrolled students, parents and AU Administrators regarding the donor/ restricted scholarship process, application of payment, budgeting, and financial planning each semester. Explain federal/institutional regulations, methods of compliance and procedures and policies. Understand and inform students of all principles underlying the system of needs analysis, methods of information collection and verification. The duties are handled to facilitate the financial aid process. Work with other University departments such as Student Accounts, Development, Payroll, Registrar and Academic Units on behalf of students.

Bachelor's degree or equivalent.
3 - 5 years of relevant experience.
Excellent written and verbal communication skills required.

Master's degree or equivalent.
Working knowledge of automated systems.

AU offers a competitive benefits package including a 200% matching retirement plan, tuition benefits for full-time staff and their families, several leadership development certificates, and has been recognized by the American Heart Association as a fit-friendly worksite.

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