Assistant Director of Events - Hilton Austin

Hilton Worldwide•Austin, TX

41d•Onsite

About The Position

The Hilton Austin, located in the heart of downtown, is seeking an Assistant Director of Events to join our exceptional team. This is an exciting opportunity to be part of a Hilton Corporate-managed hotel and play a key role in planning and executing mid- to large-scale events at our property. We are looking for a passionate, organized, and experienced events professional who thrives in a fast-paced environment and is committed to delivering outstanding guest experiences. What will I be doing? As an Assistant Director of Events, you would be responsible for executing written sales agreements for large-scale and complex full-service meetings, conventions and events and the successful execution of such events in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

Requirements

Strategic thinker with experience in mid-size to big box hotels
5+years of catering or events experience
Flexible scheduling based on groups in house
Experience with handling large groups required

Nice To Haves

Local Catering background highly preferred
Convention hotel experience highly preferred

Responsibilities

Execute written sales agreements for large-scale and complex full-service meetings, conventions and events with more than 1000 cumulative room nights and/or an elevated level of complexity
Negotiate group sales agreements including, but not limited to, pricing, terms and conditions of products, labor and services, vendor partner agreements and service agreements with companies and organizations affiliated with group business
Initiate verbal and written communication with customers and hotel departments outlining details and specifics of the event including, but not limited to, payment structure, room block management, food and beverage, public room rental, exhibit hall fees, incremental and affiliate revenue streams, performance damages and master billing process
Partner with operations departments to prepare for and execute all events
Assist the Director in managing daily operations of the department, customer conflict resolution, interaction with National Sales, business and marketing plan development and implementation and forecasting and budgeting
Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, conducting counseling, conducting performance evaluations and delivering recognition and reward
Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
Recruit, interview and train team members
Prepare reports, correspondence and analysis for group activity
Act in the absence of the Director