Assistant Director of Department Operations, Center for Cellular Therapies and Cancer Immunology

UT Southwestern Medical Center • Dallas, TX

28d

About The Position

The Assistant Director of Operations of the Center for Cellular Therapies and Cancer Immunology manages operations, staff and provides oversight for all clinical, educational, and research operations tasks and responsibilities such as, scheduling and timekeeping, facilities management, procurement and supply chain, faculty recruitment, adherence to policy, operational analysis and reporting, and budget preparation and execution. This individual works closely with the Director of the Center for Cellular Therapies and Cancer Immunology and serves as the center liaison to internal leadership and external groups. Must meet the established criteria based on budget, staff and faculty size for use. The Assistant Director of Operations will report to the Center Director and to the Vice President and Chief Operating Officer (VP & COO) of Academic Affairs and the UT Southwestern Medical Group.

Requirements

• Bachelor's Degree in business administration, healthcare administration, science or a related field
• 4 years of experience with logistics and operations, including at least 2 years in a managerial role

Nice To Haves

• Master's Degree with commensurate work experience or Ph.D
• Proficient use of Microsoft Office Suite and ability to master use of other programs.
• Attention to detail.
• Excellent customer service skills.
• Team orientation.
• Commitment to confidentiality.
• Excellent attendance and timeliness.
• Ability to work independently.
• High level of professionalism.
• Strong communication skills.
• Strong understanding of applicable policies, procedures, laws, and regulations.
• Strong conflict resolution and negotiation skills.
• Experience with Budget Projections and Clinical Research Budgets
• Previous Grants and Contracts Experience
• Strategic thinking skills

Responsibilities

• Makes decisions based on operations analysis.
• Oversight of daily operations of the department by coordinating effectively with all department groups, offices, divisions, and other parts of the institution.
• Actively oversees activities that are related or have an impact on department, assuring compliance and standardization.
• Oversight of Faculty recruitment
• Oversees/reviews procurement, business affairs, and supply chain processes and transactions.
• Assists with facilities management.
• Prepares and administers budgets for operational programs in collaboration with Department Administrator
• Staff Performance Management process
• Oversight of the creation of the department's operational processes, procedure, policies, forms, and workflows, including but not limited to: performance Improvements initiatives, orienting and training staff on specific processes and service standards, and ensuring staff has the tools and resources necessary to perform assigned tasks.
• Assists with the development of strategic operational action plans both internally and institutionally.
• Oversight of the management of operational and quality issues and trends, analyzes subsequent data, facilitates stakeholder meeting to propose solutions to management for performance/process/quality improvement, presents statistics and reports to department leadership for performance improvement opportunities.
• Oversight over the departmental continuous process improvement projects, reporting databases, and quality metrics.
• Provides strategic consultation and guidance to leadership on related operational issues, evaluates business proposals, and creates recommendations for optimizing operational impact on department initiatives.
• Oversight of the preparation of contractual agreements and associated budgets; ensures the timely submission of proposals or agreements, which meet institutional or departmental mandates.
• Provides a high level of service commitment to process improvement and product quality for internal and external customers. Completes complex projects as requested.
• Must have an executive presence and may represent the Department Administrator for operational matters and liaison for business activities.
• Consistently attends meetings and has an institutional minded view when representing the department on financial/operational issues.
• Sets a tone of service excellence and is collaborative in nature focusing on data based decision-making.
• Performs other duties as assigned.

Benefits

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100%25 coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer

What This Job Offers

• Job Type: Full-time
• Career Level: Director