Assistant Director of DD Services

The Sante Group•Silver Spring, MD

44d•$70,000 - $75,000

About The Position

Are you ready to make a real difference in the lives of individuals with intellectual and developmental disabilities, with co-occurring disorders? Join our team at Rock Creek where passion drives everything we do! About Us:â¯At Rock Creek, we believe in empowering individuals to live fulfilling and independent lives. We provide comprehensive support services to individuals with developmental disabilities, fostering their growth, independence, and happiness. At Rock Creek, we're not just a team - we're a family driven by love, compassion, and the unwavering belief that everyone deserves to live a life filled with purpose and joy. We provide personalized support services to individuals with intellectual, developmental disabilities and or mental health diagnosis, empowering them to live life on their own terms. What We're Looking For: The Assistant Director is responsible for assisting the Director of DD Services with the day-to-day operations of DDA programs and all staff. This position provides oversight, coordination, and supervision of the following in both DD Residential and DD Day programs: House Management, Residential Coordinators, Day Program Counselors, Behavioral 1:1 Assistants, CDS Program Manager. Hiring and Training of program staff, special projects, licensure of residence, Person Centered Plan development, community outreach, and client retention. The position ensures compliance with CARF, COMAR, State and Federal regulations, while supporting departmental teams in active participation in continuous quality improvement activities.

Requirements

Bachelor's Degree in a human service or related field of study; OR Associates Degree
(1) year Supervisory experience and/or training
(2) years of experience providing support to adults with ID/DD and SPMI ; OR equivalent combination of education and experience.

Responsibilities

Assist in developing and managing the operational and fiscal activities of the department to include: staffing levels, budgets, and financial goals
Analyze and document business processes and problems
Develop solutions to enhance efficiencies
Coordinate and implement general departmental projects
Conduct and manages trainings based on departmental and staffing requirements
Conduct interviews, hire new staff, and complete manual employment reference
Reward, evaluate, and discipline staff
Responsible for the professional development of current staff
Responsible for staff scheduling to include: work assignments/rotations, employee training, employee vacations, overtime assignment, back-up for absent employees, and shift rotations
Processes and submits timesheets and payroll for the department
On call for staffing and clinical emergencies
Respond to and resolve customer complaints
Obtain funding from the DDA for the current and prospective consumers
Monitor and record all incident reports within the departments, submit reports to compliance officer, and input data in monitoring system
Assist the Director and Quality Assurance Manager as needed with writing and submitting all DDA incident reports within 24-hours as well as follow-ups
Assists with reporting, documenting and provides appropriate response time for all internal/external incidents per DDA/MHA Policies on Reportable Incidents
Assists in follow-up investigation reports for all internal/external incident per DDA/MHA Policies on Reportable Incidents
Notifies CCO of all internal/external incidents per Company and State policies
Assists in creating and implementing Company's Annual QA Report
Prepares all internal/external incident reports to Standing Committee and implements any recommendations
Audit clinical charts regularly and provide feedback and staff training as needed
Oversees the Electronic Medical Record, and completes regular audits
Submit QA Incident documentation monthly to appropriate personnel
Attend all mandatory meetings
Assist in the preparation and setup of new houses (i.e.: licensure, furnishings, etc.)
Is on-call for all departmental needs
Participates in and successfully completes all required trainings
Maintains knowledge of CARF, COMAR, DDA, State and Federal regulations
Other duties as assigned

Benefits

Robust Retirement Plan - 403(b) with company match to support your future.
Health Coverage That Cares - Comprehensive medical, dental, and vision insurance.
Time to Recharge - Generous paid time off.
Celebrate You - Enjoy your birthday off every year!
Training & Growth - Ongoing development programs and career advancement opportunities.
Culture of Purpose - A welcoming, inclusive environment where you belong.
Tuition Reimbursement - Invest in your education, and we'll support you.
Employee Assistance Program - Confidential support for life's challenges.
Wellness Perks - Annual wellness initiatives and access to the Calm App.
Recognition & Rewards - Through our Awardco platform and referral program.
Exclusive Discounts - Enjoy deals through FunEx and more.
Comprehensive Insurance -
Life and AD&D insurance provided at no cost
Short- and long-term disability coverage
Optional legal assistance and transferable life insurance
Pet insurance for your furry family
Ancillary plans like critical illness, accident, and hospital indemnity
Financial Flexibility - Flexible spending accounts (FSA) to help with healthcare and dependent care expenses.