Assistant Director of Community and Workforce Operations

Metropolitan Community College (Kansas City)•Richfield, NE

5d•$68,284

About The Position

The Assistant Director of Operations for Community and Workforce Education is responsible for management and oversight of the operational functions for the community and workforce education programs at Metropolitan Community College. This role involves strategic planning, team leadership, and coordination with various internal and external stakeholders to ensure the tracking of reporting for high-quality educational services that meet the needs of students, employers, and community partners. The Assistant Director will lead data systems and modernization initiatives to expand program offerings, streamline processes, ensure data integrity, and certify compliance. The Assistant Director will provide oversight to monitor performance metrics, identify trends, and provide reports to leadership to make data-informed decisions to improve operational processes and institutional outcomes.

Requirements

Master’s degree in Education Administration, Operations Management, Data Analytics, or related field.
Three (3) years of full-time experience working in or managing an educational program.
Equivalent combination of education and/or work experience considered.
Supervisory experience to include coaching, performance management and team dynamics.
Ability to travel between campuses for meetings or position responsibilities.
Must pass a background check.
Knowledge of the administration of Community and Workforce Education programs.
Knowledge of program management with a self-supporting budget.
Knowledge of MS Office Suite and other College-supported software applications.
Planning, organizational and supervisory skills.
Troubleshooting and problem-solving skills.
Ability to prepare reports.
Ability to work with a variety of constituents.
Ability to pay close attention to detail.
Ability to work well with minimal supervision in a team-oriented environment.
Ability to maintain professionalism, patience and understanding in stressful situations.
Ability to manage and prioritize multiple tasks.
Ability to effectively work and interact with various cultures and ethnicities, generations, interest and skill-levels.

Responsibilities

Report student enrollment, performance, and outcomes for Community and Workforce Education
Report program enrollment, performance, and outcomes for Community and Workforce Education
Synthesize reporting for state and federal funding
Develop, implement, and manage the operational strategies that support the college’s community and workforce education programs.
In collaboration with the CWE Strategist, design evaluation systems that align with the Higher Learning Commission.
Serve as a point person for coordination with the Higher Learning Commission.
Oversee daily operations, including staffing, budget management, data tracking, and reporting.
Directs, oversees, and improves the efficiency and effectiveness of enrollment management; assumes responsibility for the integrity of enrollment functions; participates in enrollment audits, including waitlist management, for noncredit programs; directs the implementation of improvements
Optimize processes to enhance efficiency of internal systems.
Oversee scheduling systems are aligned with facilities, room scheduling, and marketing needs.
Implement technology solutions to support operations, track performance, and improve data management.
Analyze and ensure data reporting complies with federal, state, and local regulations, as well as college policies.
Provides support for related training.
Coordinate with accreditation bodies and ensure that all necessary certifications and accreditations are maintained.
Ensure Contracts and Agreements are coordinated within college policy and will serve as the central repository.
Implement technology solutions to support operations, track performance, and improve data management.
Oversees progress of the modernization initiatives within CWE ensuring that benchmarks and timelines are met.
Serve as CWE point person related to technology integration and/or registration management systems.
Develops and implements effective business plan, departmental budgets, and fiscal procedures to meet Community and Workforce Education goals.
Collaborates with other department directors to collect data for quarterly reports.
Assesses the effectiveness of the Department programs and develops recommendations for improvements or modifications.
Assesses non-credit to credit and/or credit to non-credit pathways
Manages fiscal oversight and evaluation and reports progress/results to the Vice President of Community and Workforce Education
Performs other duties as assigned.
Attend work activities or programs as scheduled or assigned.