Assistant Director of Catering Sales - Signia by Hilton Indianapolis

Hilton•IndIanapolis, GA

About The Position

Be part of something extraordinary. Signia by Hilton Indianapolis is a highly anticipated new-build hotel set to redefine meetings, events, and luxury hospitality in the heart of the city. As we continue to grow our opening team, we are seeking an Assistant Director of Catering Sales to join the team. This role will be instrumental in driving success and positioning the hotel as a premier destination for high-profile events. What will I be doing? As Assistant Director of Catering Sales you will be responsible for the development of market segment(s) including solicitation of new customer relationships, negotiation of business through proposals and contracts to close business. Creative design of menus and events to maximize revenue and event experience. Maintain existing relationships with corporate and social accounts. As ADOC you will be assisting the Director of Sales to achieve superior results in the areas of ensuring outstanding guest service, team member engagement, favorable financial outcomes, strategic leadership and talent development, culture, innovation and event operations. Specifically, your essential functions will be to perform the following tasks to the highest standards: STRATEGY: Drive innovation and creativity within event delivery Ensure that high quality service standards are maintained through continuous reviews of processes and procedures Actively support the sales process. LEADERSHIP: Support leadership and direction in all Catering matters. Serve as a highly visible, participatory leader who proactively and consistently engages with their General Manager/Executive Committee, Sales, Catering and Events team members, external guests, and suppliers Remain current on event trends to evaluate innovative ways for process/practice improvements and shares best practices Participate or represent Hilton in industry social/meeting/events professional associations CULTURE: Inspire high-performing multi-cultural, multi-generational teams that build Hilton’s Events talent pipeline Integrate Hilton’s Values/Mission/Purpose when implementing Event initiatives and support Team Member-centric and guest-centric programs Lead with Hilton culture engaging with Team Members through direct and meaningful interactions Be an ambassador for customer service. TALENT: Motivate and provide a work environment in which team members are productive Listen and respond to team members needs while having an open-door policy Manage group and interpersonal conflict effectively CATERING OPERATIONS EXCELLENCE: Assist to ensure the proper use of all function space, exhibit hall, and event spaces Assist to manage supplier and vendor relationships Possess subject matter expertise and ensure standards/practices Assist in the development and management of departmental budgets Assist in short, medium, and long-term forecasting and actual cost reporting for events Assist to ensure proper staffing for the needs of the business Assist to integrate current trends in event management and design Participate in customer site inspections and assists with the sales process as necessary #LI-JW1 EOE/AA/Disabled/Veterans

Requirements

Minimum Years of Experience\: three (3) years of catering sales or sales experience

Nice To Haves

Knowledge of the hotel property management systems (Delphi.fdc)
Sales experience within the hotel industry
Leadership experience

Responsibilities

Drive innovation and creativity within event delivery
Ensure that high quality service standards are maintained through continuous reviews of processes and procedures
Actively support the sales process.
Support leadership and direction in all Catering matters.
Serve as a highly visible, participatory leader who proactively and consistently engages with their General Manager/Executive Committee, Sales, Catering and Events team members, external guests, and suppliers
Remain current on event trends to evaluate innovative ways for process/practice improvements and shares best practices
Participate or represent Hilton in industry social/meeting/events professional associations
Inspire high-performing multi-cultural, multi-generational teams that build Hilton’s Events talent pipeline
Integrate Hilton’s Values/Mission/Purpose when implementing Event initiatives and support Team Member-centric and guest-centric programs
Lead with Hilton culture engaging with Team Members through direct and meaningful interactions
Be an ambassador for customer service.
Motivate and provide a work environment in which team members are productive
Listen and respond to team members needs while having an open-door policy
Manage group and interpersonal conflict effectively
Assist to ensure the proper use of all function space, exhibit hall, and event spaces
Assist to manage supplier and vendor relationships
Possess subject matter expertise and ensure standards/practices
Assist in the development and management of departmental budgets
Assist in short, medium, and long-term forecasting and actual cost reporting for events
Assist to ensure proper staffing for the needs of the business
Assist to integrate current trends in event management and design
Participate in customer site inspections and assists with the sales process as necessary

Benefits

Access to your pay when you need it through Daily Pay (Based on hotel)
Choose from multiple health care coverage options at 90 days
401(k) plan and company match
Hilton stock purchase plan
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
Go Hilton travel discount program
Best-in-Class Paid Time Off (PTO)
Inclusive family-building and fertility benefits
Expanded bereavement leave
Adoption Assistance program
Supportive parental leave
Mental wellbeing support
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Debt-free education \: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
Catering and Events Incentive
Hilton offers a best-in market SIP (Short-Term Incentive Plan) to our Sales, Catering & Events teams to reward our employees for their contributions to our company’s financial success.
The Plan includes a quarterly component worth 20% of bonus eligible earnings.
The quarterly incentive may have multiple individually weighted objectives, meaning multiple opportunities to earn a payout