Assistant Director of Banquets- Waldorf Astoria Washington DC
About The Position
Forge your legacy by joining the newest and highly anticipated Waldorf Astoria hotel, located at the epicenter of D.C. on Pennsylvania Avenue, as the Assistant Director of Banquets! The iconic Old Post Office has been reimagined as Waldorf Astoria Washington DC – reclaiming its position as one of Washington, D.C.’s preeminent addresses where all are welcome. With 263 rooms, 38,000 square feet of event space, and 2 restaurants plus 3 bars , this is the new home for Washington, D.C.’s most consequential events, groundbreaking meetings, and unforgettable experiences. In this role, you will overseeing the day-to-day banquet operations. You will be reporting directly to the Director of Banquets, overseeing 1 Banquet Manager and a team of 80 Front-of-House Banquet staff and Banquet Set-Up Team Members. We’re seeking a dynamic leader to elevate our banquet operations. The ideal candidate brings a strong, confident personality paired with the ability to engage, motivate, and hold the team accountable. This role requires sharp attention to detail, the ability to identify opportunities for improvement, and the confidence to address challenges directly with any team member. Candidates should have proven experience leading teams in a fast paced environment, with a perference for those who have worked in union settings.
Nice To Haves
- proven experience leading teams in a fast paced environment
- worked in union settings
Responsibilities
- Assist the Director in the administration of all Banquet and Catering operations to include, but not limited to, guest service, food and beverage quality, soliciting new accounts, merchandising and marketing, inventory management and cost controls, systems management, budget and forecasting, department management, adherence to federal, state and local standards and meeting participation and facilitation
- Assist with the development, implementation and maintenance of department service guidelines and standards
- Assist in monitoring and developing team member performance to include, but not limited to, providing supervision, scheduling, conducting counselling and evaluations and delivering recognition and reward
- Recruit, interview and train team members
- Ensure compliance with health, safety, sanitation and alcohol awareness standards
- Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
- Act in absence of the Director, as needed
Benefits
- Access to your pay when you need it through DailyPay
- Medical Insurance Coverage – for you and your family
- Mental Health Resources
- Best-in-Class Paid Time Off (PTO)
- Go Hilton travel discount program
- Supportive parental leave
- Matching 401(k)
- Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
- Debt-free education \: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
- Career growth and development
- Team Member Resource Groups
- Recognition and rewards programs
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
