Assistant Director of Admissions, Recruitment and Outreach

Santa Clara University • Santa Clara, CA

19d

About The Position

The primary responsibility for this position is to implement the recruitment and admissions strategies for all of the academic programs for the School of Engineering Graduate Program. Under the direct supervision of the (Dir of Enrollment Management or Dir of Graduate Programs), the manager of Recruitment and Outreach oversees operations required for achieving admissions and enrollment targets. These activities are expected to result in consistent enrollment of high-quality students and increased awareness of all school programs.

Requirements

• Knowledge and experience with higher education system software, experience with PeopleSoft, Slate and SQL, is highly desired.
• Demonstrated excellent oral and written communication skills.
• Team oriented individual with willingness to take initiative.
• Strength of character, honesty, and integrity.
• Ability to exercise judgment and maintain confidentiality.
• Ability to see the "big picture" and have a global perspective.
• Demonstrate an understanding of diverse cultures and a respect for those differences.
• Ability to multi-task in a challenging and fast-paced environment, with a demonstrated ability to provide excellent customer service.
• Commitment to understand and support Santa Clara University's distinctive Jesuit educational vision and willingness to model institutional values of competence, conscience, and compassion, in pursuit of its mission and goals.
• Bachelor's degree required Master’s preferred.
• minimum of 3-5 years relevant work experience in a service-oriented function, preferably in a university setting.
• Knowledge Experience in administering and supervising all or portions of a college admissions and recruitment office. Experience in the development, implementation, and evaluation of admissions and recruitment strategies, including the utilization of research and information technologies, strategic planning is essential.
• Skills Excellent oral and written communications skills. Experience with SLATE preferred. Strong expertise in graduate engineering program recruiting and application operations. Exceptional time and project management skills Over 2 years of hands-on experience using a student CRM system.
• Abilities Ability to work independently and set own priorities. Ability to see the "big picture" and have a global perspective. Ability to use sound judgement when working with diverse groups. Ability to maintain a high level of confidentiality.

Responsibilities

• Plan and execute all recruitment events including on-site and off-site information sessions, workshops, and yield events.
• Coordinate all efforts with the BS/MS 5-year students.
• Develop and implement field representation through outreach programs, fairs, training seminars and presentations for recruitment and enrollment of students from targeted communities.
• Maintain current and thorough knowledge of the university and degree programs represented, as well as the organization’s sector and workforce.
• Manage and update content for recruitment presentations including digital and print materials
• Required travel during recruitment season 10-15%.
• Serve as the primary contact for prospective students (prior to application submission) through emails, phone calls and walk-in.
• Responsible for creating a positive new student experience by building a relationship with prospective students.
• Manage inquiries to achieve prompt contact and performance activity weekly goals; utilize approved recruitment policies/formats; make prompt and effective contact with inquiries and redirect unqualified candidates based upon incompatible career goals.
• Must remain up-to-date with university and SoE programs, policies and procedures in order to answer questions regarding the Graduate Engineering Programs, degree requirements and application process.
• Track prospects within SLATE CRM.
• Create and manage all communication within Slate
• Create and track events within Slate
• Assist with daily operations activities during busy times. Activities include meeting with students at all stages of the application process, providing resource help and assisting with file completion.
• Other duties as assigned.

Benefits

• Santa Clara University offers a comprehensive benefits package for benefit eligible employees with programs and resources designed to promote and sustain personal health care, well-being, and the financial objectives of our employees and families.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level