Assistant Director Military Veterans Affairs

Howard University

2d•$75,000 - $85,000

About The Position

The Talent Acquisition department hires qualified candidates to fill positions which contribute to the overall strategic success of Howard University. Hiring staff “for fit” makes significant contributions to Howard University’s overall mission. At Howard University, we prioritize well-being and professional growth. Here is what we offer: Health & Wellness: Comprehensive medical, dental, and vision insurance, plus mental health support Work-Life Balance: PTO, paid holidays, flexible work arrangements Financial Wellness: Competitive salary, 403(b) with company match Professional Development: Ongoing training, tuition reimbursement, and career advancement paths Additional Perks: Wellness programs, commuter benefits, and a vibrant company culture Join Howard University and thrive with us! https://hr.howard.edu/benefits-wellness JOB PURPOSE: The Assistant Director – Military and Veterans Services (ADMVS) directs, plans, and organizes all veterans’ services initiatives. The ADMVS assists with and helps lead the department's vision, goals, and objectives for the department. The ADMVS reports to the Director of Student Services. NATURE AND SCOPE: The primary function of the ADMVS is to assume responsibility for most activities, procedures, and policies related to the Howard University Military connected community, including assisting with the department’s budget and staff. This position provides strategic direction for the assigned department under the general guidance of the Director of Student Services. The position is responsible for implementing the policies and procedures to assist the Howard University Military & Veterans Community. The ADMVS performs the administrative and technical duties required to establish and maintain a program to assist Military connected individuals in obtaining educational, financial, social services and other benefits available through the Federal, State and local legislation. This position requires evening and weekend hours and accessibility as student needs arise. SUPERVISORY ACCOUNTABILITY: Direct supervision of two Veterans Affairs Coordinators (Certifying School Officials).Supervision of one Veteran Resource Coordinator.

Requirements

Strong interpersonal, analytical, critical thinking, professional judgment, oral and written communication
Demonstrated ability to work with a diverse and inclusive student population
Self-directed; self-motivated individual who can work autonomously with minimal supervision while managing multiple situations
Demonstrated ability to prioritize, follow through, meet deadlines, and make professional decisions
Ability to work independently, collaboratively across multiple offices and in a team environment
Flexibility and accessibility particularly as it relates to responding to and attending to student needs
Demonstrated work ethic that illustrates integrity, ethics, sound professional judgment and an appreciation for diversity, equity, and inclusion
Competent and comfortable with technology and ability to utilize data to inform decisions
Strong writing, editing, and presentation skills
Ability to handle sensitive matters with exceptionally good judgment and discretion
Experience supervising employees, including hiring and evaluation
Master’s degree or equivalent in education, training, and experience
3-5 years of experience with student support initiatives in higher education or a similar setting

Nice To Haves

Previous Military Services
Master’s Degree in Counseling, Public Health, Education, Higher Education, Student Affairs, Social Work, or a related field
5-7 years related experience
Ability to build knowledge base of national trends and best practices
Compliance

Responsibilities

Serve as point of contact for veteran's educational programs, policies, procedures and regulations
Serve as liaison between HU and the VA for eligibility for veteran students
Develop and expand the University's relationships with other U.S. Department of Veterans Affairs and other services agencies
Provide accurate information to all interested parties regarding current educational benefits and programs which are provided by federal and state government and local agencies to support veterans
Counsel students and parents concerning eligibility and benefits available under various programs
Ensure compliance with federal and state government reporting requirements related to veterans’ educational benefits
Manage and monitor schedule changes, major changes, withdrawals, audits and inapplicable courses for appropriate changes in benefits
Implement control measures to improve the efficiency and effectiveness of certification
Establish and maintain student VA files
Coordinate with the office of Admission and Recruiting, Records and Registration, Financial Aid, and Disabilities Services to improve the enrollment process for military connected students
Recommend, implement, and administer methods and procedures to enhance recruitment efforts
Develop a working knowledge of ASU academic programs that are of interest to veterans’ students
Evaluate U.S. Armed Forces transcripts for transfer credit and transfer equivalencies
Develop and maintain the department's website
Represent the University on committees and advisory groups that work to advance and enhance VA benefits, and state and regional organizations that assist veteran students with four-year college graduation
Actively promote programs that engage veterans and the campus community
Perform other duties as assigned by Senior Leaders within The Office of Student Services and Student Affairs
Partner with the Howard University Bursar’s office for seamless and streamlined communication
Collaborate and coordinate with the financial aid office
Provide recommendations, tools and resources for faculty and staff to assist them in how to support military connected students
Develop, cultivate, and sustain collaborative and effective working relationships with key stakeholders outside the Division of Student Affairs