Asstistant Director, Membership & Annual Fund

Jazz at Lincoln Center•New York, NY

6d•Onsite

About The Position

The Assistant Director, Membership & Annual Fund is responsible for the execution of the communications and solicitations for Friends of Jazz membership; management of Rhythm Club, Jazz at Lincoln Center’s membership program for young patrons ages 21-45; and the annual fund within Jazz at Lincoln Center (JALC). The main function of this role is to support strategic plans to acquire, re-engage, and retain members and donors. The incumbent will work closely with the Creative Team to project manage and coordinate Membership appeals and will also support the Special Events team to execute member events. This individual should be a motivated self-starter with excellent interpersonal and communication skills, a keen eye for detail, and strong organizational skills.

Requirements

Bachelor's degree with a minimum of three (3) years of experience in membership, telefunding, and/or direct mailing is required.
Proficiency in Microsoft Office Suite is required.
Excellent interpersonal communication skills, especially in writing and public speaking.
Ability to work independently and in a collaborative team environment across multiple programs and departments.
Keen attention to detail and strong organizational and analytical skills.
Must be available to work some evenings and weekends as needed.

Nice To Haves

Experience in Tessitura or other fundraising software and email software such as Wordfly is preferred.
Knowledge and appreciation of jazz music and culture.

Responsibilities

Manage the execution of the Friends of Jazz membership program, including strategic implementation of a solicitation plan for upgrades, re-engagement, renewals, retention, stewardship and acquisition.
Lead and grow Rhythm Club, JALC’s young patron membership group, including oversight of benefit fulfillment and annual member events; management and stewardship of the group’s co-chairs; and implementation of membership’s acquisition, solicitation, renewal-to-upgrade strategy.
Create and maintain a meticulous appeal schedule for print and digital communications for all broad base appeals throughout the fiscal year including solicitations, stewardship and cultivation communications. Project manage appeals to ensure that the schedule is adhered to.
Serve as the primary donor-facing staff member for all matters related to the Friends of Jazz and Rhythm Club individual membership programs.
Work with stakeholders across the organization to support specific membership marketing strategies, such as direct mail acquisitions, on-site recruitment/promotion, brochures, print ads, and online incentives.
Provide support for raising annual operating support for JALC via direct mail, telemarketing, and online efforts.
Act as project manager for all membership-related correspondence in a timely manner, allowing time for input and recommendations from colleagues, especially the Individual Giving team.
Provide back-office support for mailing list and database management, and gift tracking.
Assist with other related donor-facing special projects and/or departmental responsibilities and tasks as needed.