Assistant Director, MBA Programs

St. Mary's University Texas•San Antonio, TX

72d•Onsite

About The Position

The Assistant Director will contribute to student advisement, value-added programming, program administration, alumni engagement, and recruitment. This position serves as the primary contact for current MBA graduate students and prospective student inquiries, builds strong relationships, and provides exceptional customer service to ensure positive engagement to carry out the mission and strategic plan of the school and the University.

Requirements

Bachelor's degree from an accredited college or university required
3 years or more of combined professional industry experience; Knowledge of MBA and graduate business program curriculum and admissions processes.
Must clear and maintain a favorable background investigation and clearance
Must have a valid driver's license, motor vehicle liability insurance, and personal injury insurance, or have a self-reliant source of transportation to conduct business on a daily basis
Must have the ability to demonstrate intermediate skills in MS Office and Office 365 (Word, Excel, Teams, Outlook and PowerPoint) including experience with virtual platforms such as Zoom, and ability to utilize assessment tools such as Qualtrics
Must have excellent verbal and written communication skills; strong public relations and customer service skills with an ability to implement diplomacy and discretion at all times; ability to work effectively with communities across the university
Must have high ethical standards and a strong sense of confidentiality; ability to prioritize and manage multiple deadlines; thrive in a complex work environment; display solid problem solving and interpersonal skills; work well independently and as part of a team; professional demeanor, appearance and strong work ethic required
Must have a high attention to detail and be able to organize workflow, coordinate activities, balance simultaneous projects without loss of efficiency in a multi-tasked environment, and manage multiple priorities to meet deadlines
Must have ability to demonstrate attention to detail and be able to organize workflow, coordinate activities, balance simultaneous projects without loss of efficiency in a multi-tasked environment, and manage multiple priorities to meet deadlines
Experience with higher education and graduate business education, in particular.
Strong background in meeting and event coordination.

Nice To Haves

An understanding of the AACSB accreditation standards is a plus.
Bilingual Preferred (English/Spanish with the ability to understand and to make oneself understood to Spanish speaking individuals)

Responsibilities

Develops and implements strategies to enhance student success and progression.
Serves as the point-of-contact for all current graduate students; Monitors applicant progress and prerequisite completion; Coordinates interviews to assist in the selection process.
Collects and analyzes program data, maintains accurate records and creates reports; Analyzes program data and provides recommendations to meet enrollment and retention goals.
Provides academic advising to graduate students, including guidance on curriculum, academic planning, and support for processes such as credit transfers.
Serves as a mentor to graduate students providing guidance on professional and career goals.
Assists with recruitment efforts including responding to inquiries from prospective students and coordinating informational sessions (in-person and virtually) .
Collaborates with school leadership to recommend and implement graduate program policies and administrative processes.
Monitors adherence to industry standards and best practices in graduate business education to continuously improving programs.
Coordinates and manages graduate-level course schedules and MBA Canvas learning portal.
Maintains and updates MBA program webpages in collaboration with university communications.
Conducts market research and analysis to identify potential growth opportunities for the MBA and other business graduate degrees.
Manages Graduate Assistants and the HCA Scholars programs.
Plans, executes, and participates in signature experiential learning events with other campus partners (International Field Study, MarketTalk, and Social Innovation Weekend) and alumni outreach and engagement activities (community service events and social mixers).
Collaborates and delivers graduate orientation programs and virtual recruitment events in coordination with Graduate Admissions.
Assists in the creation and tracking of program surveys, performance metrics, and supports accreditation activities.
Serves on various committees and represents the Greehey School of Business at events.
Performs other duties as assigned.