Assistant Director, Investigations, Crime Analysis & Special Services - Protective Services

Washington University in St. Louis • Hanover County, VA

11d

About The Position

The Operations & Facilities Management Department (OFMD) at WashU Medicine provides essential services that sustain the medical campus’ mission of excellence in patient care, research, and education. Guided by our PRIDE+ Core Values of Professionalism, Respect, Integrity, Dedication, Excellence, and Mutual Support, we foster a culture of accountability, service, and collaboration across the medical campus. OFMD manages the maintenance and operation of more than 65 buildings, encompassing over 14.8 million gross square feet, including the 11-story, 609,000-square-foot Neuroscience Research Building (NRB), home to one of the world’s largest concentrations of neuroscientists. Our team delivers operational and administrative support, strategic planning, and project management to ensure efficient, safe, and innovative facility operations. As WashU Medicine continues to expand its clinical, research, and teaching footprint across and beyond campus, OFMD remains a trusted partner, driving excellence through seamless facility management and unwavering support of the university’s mission. For additional information, view a quick message from some of our employees: https://facilities.med.wustl.edu/Careers. Leads Protective Services’ Crime Analysis and Special Services Unit, providing strategic oversight for campus investigations, threat assessments, and crime analysis efforts in support of a safe and secure WashU Medicine environment. Manages electronic video surveillance and criminal intelligence systems, oversees sensitive investigations, and ensures full compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and other federally mandated requirements. Partners with internal stakeholders, external agencies, and contractors to support physical security initiatives, capital projects, and crime reduction efforts, while mentoring staff and fostering professional standards across the unit. Serves as a trusted representative of Protective Services through effective communication, collaboration, and leadership within the university community and beyond.

Requirements

• Bachelor's degree
• Concealed Carry Certification - State of Missouri
• Concealed Carry License (CCL) - Illinois State Police (ISP)
• Firearm Owners Identification (FOID) card - Illinois State Police (ISP)
• St. Louis Metropolitan Security License - St. Louis City/St. Louis County
• St. Louis Metropolitan Security License - within 30 days of hire - St. Louis City/St. Louis County
• Professional Law Enforcement Investigations Or Management (10 Years)
• A Class E (MO) or Class D (IL) license and a good driving record are required for this position.
• If no previous departmental psychological assessment has been completed by the individual, a psychological assessment will be necessary for this position.
• Ability to obtain and maintain a St. Louis Metropolitan Security License within 30 days of hire.
• In order to obtain this St. Louis Metropolitan Security License, one must meet the basic licensing requirements for the Security Officer licensing category which specifies that individuals must be at least 21 years of age (https://slmpd.org/privatesecurity/).
• If an Illinois resident, must have a valid FOID card and Concealed Carry License (CCL).
• Must obtain and maintain a Missouri Class E or Illinois Class D Driver’s license within 30 days of hire.

Nice To Haves

• Advanced degree in criminal justice, a related social services field, or other applicable course of study; graduation from an accredited law enforcement academy.
• Experience in Avigilon and ARMS systems.
• Master's degree - Criminology
• Progressively Responsible Law Enforcement Planning, Calea, Program Development, Deliverables, Strategic Planning, And Operational Support Of A Police Department (5 Years)
• Armed Officer In An Academic Environment Or Civilian/Military Police Setting (5 Years)
• Progressive Leadership Responsibility (5 Years)
• Access Control (AC)
• Active Listening
• Adaptability
• Administrative Supervision
• Campus Safety
• Clery Act Compliance
• Communication
• Communication Campaign
• Computer Aided Dispatch (CAD)
• Confidentiality
• Crime Analysis
• Crime Reporting
• Criminal Investigations
• Incident Reporting
• Intelligence Collection
• Investigation Techniques
• Investigative Interviewing
• Investigative Skills
• Investigative Writing
• Law Enforcement
• Lead Management
• Relationship Building
• Security Camera Systems
• Strategic Planning
• Surveillance

Responsibilities

• Conducts and/or supervise sensitive and intricate investigations of criminal activity, significant employee misconduct, and potential threats against the campus. Subjects of investigation may include employees, students, patients, visitors, and unaffiliated outsiders. Customer organizations may include local and federal law enforcement and other WashU departments and programs.
• Manages and operates Protective Services' closed-circuit television (CCTV) video surveillance system to maintain safety and security on campus and collects evidence of criminal activity and administrative wrongdoing. Recognizes and addresses locations requiring CCTV coverage. Identifies system limitations and faults and collaborates with Protective Services' CCTV vendor for repairs and equipment upgrades. Keeps abreast of new video surveillance technologies for potential application on the School of Medicine Campus.
• Administers Protective Services' report writing, record management, and criminal intelligence systems, ensuring timely, accurate, complete and professional formal written communications throughout the organization. Authors and disseminates actionable criminal intelligence products both internally and externally.
• "Owns" Clery Act data collection, reporting and overall compliance on the WashU Medicine Campus, to include researching and interpreting policy updates and requirements, training and directing subordinates on their relevant assigned responsibilities, collecting and applying crime statistics, writing original text for the annual campus security report, collaborating with other WashU personnel, including the office of the Executive Vice Chancellor, to ensure comprehensive program compliance.
• Partners with other OFMD subunits, customer departments and programs, and vendors/contractors during capital and renovation projects through the planning, design, and installation phases to select functional and effective security equipment and other physical security measures. Requires reviews of plans/blueprints, identification of equipment locations, selection of equipment, and serves as security system "project manager."
• Represents Protective Services in meetings, at functions, and via written communications to the entire campus community, to university partners including WashU PD and OGC, and to key outside stakeholders with the objectives of positively affecting area crime trends and the department's and university's overall reputations for quality, integrity, and professionalism.
• Performs other duties as assigned.

Benefits

• Up to 22 days of vacation, 10 recognized holidays, and sick time.
• Competitive health insurance packages with priority appointments and lower copays/coinsurance.
• Take advantage of our free Metro transit U-Pass for eligible employees.
• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
• We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs.
• Need adult care? We’ve got you covered.
• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

What This Job Offers

• Job Type: Full-time
• Career Level: Director