Assistant Director, Gift & Record Administration
About The Position
Reporting to the Director of Gift and Record Administration, the Assistant Director oversees daily operations including the distribution of tasks and providing training and support for the two Gift and Record Specialists. The Assistant Director works hands on, completing tasks that include but are not limited to the daily reconciliation with Finance, gift adjustments, generating tax receipts, establishing solicitation codes, and alerting the Director when transactions do not fall within established gift processing policies and procedures. The Assistant Director also serves as back-up for daily gift processing and processes gifts during times of high volume. Additionally, this position is responsible for supporting the Director’s strategic direction to deliver quality gift and data processing and strengthen existing controls. Assistant Director of Gift and Record Administration, at the direction of the Director, will train and provide guidance to the Gift and Record Specialists as delegated by the Director. This position utilizes problem-solving skills to resolve reconciling items and to balance, verify, and account for departmental transactions. Assistant Director of Gift and Record Administration works directly with donors, IA staff, leadership, and individual and institutional donors to resolve issues and assumes the responsibilities of the Director in their absence This is an exciting time to be at Temple University. Under new University leadership, we are embarking on a $1.5 billion comprehensive campaign. This position will be integral in key initiatives to support this campaign including the implementation of a new CRM. We are looking for an enthusiastic professional who is ready to grow and learn as we make history in real time at Temple University. Performs other duties as assigned
Requirements
- Bachelor's degree in any relevant field that develops critical thinking skills
- At least three years of relevant experience
- Knowledge of the appropriate management of different gift types including but not limited to checks, credit cards, wire transfers, matching gifts, gifts of stock, and gifts in kind
- Knowledge of the IRS and CASE regulations related to the processing of philanthropic gifts
- Previous experience working hands on with a fundraising database or CRM
- High level of detail orientation and problem-solving ability
- Customer-centric attitude
- Collaborative management style
- Ability to manage multiple competing priorities and high volume of work
- Excellent written and oral communications skills
Nice To Haves
- At least three years of relevant experience preferably in a higher education advancement environment
- Previous experience with Salesforce or Banner Advancement
- Experience with monday.com or other project management platform
Responsibilities
- Oversees daily operations including the distribution of tasks and providing training and support for the two Gift and Record Specialists.
- Completes tasks that include but are not limited to the daily reconciliation with Finance, gift adjustments, generating tax receipts, establishing solicitation codes, and alerting the Director when transactions do not fall within established gift processing policies and procedures.
- Serves as back-up for daily gift processing and processes gifts during times of high volume.
- Supports the Director’s strategic direction to deliver quality gift and data processing and strengthen existing controls.
- Trains and provides guidance to the Gift and Record Specialists as delegated by the Director.
- Utilizes problem-solving skills to resolve reconciling items and to balance, verify, and account for departmental transactions.
- Works directly with donors, IA staff, leadership, and individual and institutional donors to resolve issues and assumes the responsibilities of the Director in their absence
- Performs other duties as assigned
Benefits
- A hybrid work schedule
- Full medical, dental, vision coverage
- Paid time off
- 12 Paid Holidays
- Tuition remission - eligible employees and their dependents can obtain a degree TUITION FREE
- A generous retirement plan
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees
