Assistant Director, Food & Beverage

Melco Resorts & Entertainment•Los Angeles, CA

28d

About The Position

The Food & Beverage Assistant Director is responsible for the overall operation of the Food & Beverage business unit assigned. This role, plans, directs and coordinates a strategic approach in providing the outlets with the necessary assistance to achieve the annual EBITDA. This position also ensures that the outlets in the business unit are managed as successful independent profit centres ensuring maximum guest satisfaction consistent with the Division’s standard.

Requirements

Minimum of 5 years’ experience in a management role in a Michelin-starred restaurant with exposure to high volumes of cover.
Minimum certificate in Hospitality Business Management
Possesses the personal qualities such as bring approachable, astute, organised, focused, resilient and innovative
Good communication skills
Strong judgement and decisiveness
Financial decision-making
Managing or leading customer focus
Ability to work on flexible shifts, including overnight, weekends and statutory holiday on a rotational basis
Ability to stand for an extended periods during the shift
Ability to work on overtime when required

Nice To Haves

Preferably a degree in Hospitality Business Management.

Responsibilities

Support Executive Director, Food & Beverage in developing succession planning initiatives
Assist the outlet in developing and submitting outlets budget requirements
Coordinate and implement marketing strategies that target revenue growth
Ensure the outlet comply with relevant legislation and regulations including HACCP, occupational health and safety
Ensure the effective utilisation of electronic systems by Food & Beverage
Conduct outlet competition surveys and provide Food & Beverage Management Team with feedback on a regular basis
Analyse and achieve productivity by maximising the use of team synergies
Establish systems that encourage clear, timely and accurate information about the Company and operations between colleagues at all levels to enhance decision-making processes
Establish an environment that allows customer feedback to be disseminated to all colleagues and incorporated into planning and operations
Seek feedback and gather information on customer service performance
Drive company initiatives on customer service enhancements, both internally and externally
Develop success through an outcome-driven focus on long-term accomplishments
Lead for successful change and foster innovation to enable positive consequences in a changing environment
Ensure restaurant presentation is consistent with established standards
Develop a continuous maintenance plan and track / report on its implementation to ensure all the facilities & equipment in restaurant are in an efficient state and good repair
Adhere to all the Company policies and procedures
Develop and share with all colleagues a vision for the Company
Create and foster a team culture that supports the company’s vision and values
Report accidents, injuries and unsafe working conditions to supervisors
Manage new developments and future plans within Food and Beverage
Assist with coordinating outlet training plans
Perform other reasonable job duties as assigned by supervisors from time to time