Assistant Director, Executive Education
About The Position
The Assistant Director in the Center for Executive Education at Fox School of Business, reporting directly to the Managing Director, manages the logistics of executive education programs. In addition, they act as a liaison to clients, assist with project management, and support sales activity. This role oversees the execution of in-person and virtual executive education programs with the overall goal of fostering strong internal and external relationships that drive executive education revenue. The incumbent monitors client relationships, faculty relations, and the delivery of executive education programs to ensure all stakeholders receive excellent service and support before, during, and after engagements. The Assistant Director works with Center staff to drive continuous quality improvement by supporting program evaluation efforts (including assisting with surveys, focus groups and analysis of gathered data) and consulting on internal process refinement. They assist with maintenance and organization of Center software, databases, and files. They are responsible for executing program participant and alumni engagement strategies. As directed, they work with Center and Fox School staff to assist in developing and implementing strategies that generate and convert quality leads into sales.
Requirements
- Bachelor's Degree
- At least 3 years of related program administrative experience including event and meeting planning, project management support, and sales support
- An equivalent combination of education and experience may be considered.
- Strong organizational skills and a keen attention to detail
- Exceptional interpersonal skills and a high-level of professionalism in person, by phone, and via email
- A demonstrated ability to work concurrently on multiple projects with varying timelines
- Excellent communication skills, including writing, proofreading, and speaking (both in-person and online)
- Strong customer service orientation and ability to interact effectively with a diverse group of executives, faculty, and staff (both in-person and online)
- Demonstrated ability to handle confidential materials
- Strong collaboration skills and ability to work as a team player across multiple levels of an organization
- Ability to run real-time online training programs
- Strong proficiency in computer systems and various software applications including: Microsoft 365 Office Suite (Outlook, Teams, PowerPoint, Excel, Word, OneDrive, SharePoint), Zoom, and Salesforce
- Ability to pivot in a dynamic environment
- Ability to travel to regional locations that may not be accessible via public transportation
- Ability to travel nationally or internationally should the need arise
- Ability to work nights and/or weekends, as necessary
Nice To Haves
- Experience working with senior level executives
- High comfort level with an executive audience
- Experience in the Executive Education field
- Experience with Ellucian Banner, Modern Campus Destiny One, SAP Concur, Adobe Creative Suite and/or Canva, Campaign Monitor, Vimeo and learning management systems (i.e. Canvas)
Responsibilities
- Manages the logistics of executive education programs.
- Acts as a liaison to clients.
- Assists with project management.
- Supports sales activity.
- Oversees the execution of in-person and virtual executive education programs.
- Monitors client relationships, faculty relations, and the delivery of executive education programs.
- Supports program evaluation efforts.
- Assists with maintenance and organization of Center software, databases, and files.
- Responsible for executing program participant and alumni engagement strategies.
- Assists in developing and implementing strategies that generate and convert quality leads into sales.
Benefits
- A hybrid work schedule
- Full medical, dental, vision coverage
- Paid time off
- 9 Federally Observed Paid Holidays
- 3 Personal Days
- Tuition remission - eligible employees and their dependents can obtain a degree TUITION-FREE
- A generous retirement plan
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Director
