Assistant Executive Director

Wallick Communities • Traverse City, MI

19h

About The Position

At Wallick Senior Living, our team understands that senior living is not just a job, but a calling. We take pride in caring for and empowering our residents as they choose to enjoy their golden years with us. With 1,000+ employees and a mission to open doors to homes, opportunity, and hope, we take pride in fostering a supportive and collaborative work environment where every employee-owner plays a vital role.
A Career with Wallick Senior Living Means…
A Unique Approach to Senior Living: Our associates power Wallick’s approach to senior living that goes beyond care to ensure our residents live their best lives through meaningful activities, delicious meals and round-the-clock support.
Pay-on-Demand: access your money as you earn it.
Exceptional Benefit Package: Health, dental, vision insurance effective within 2 weeks of starting your new job. Other benefits like gym membership reimbursement, paid parental leave, 401K, and more!
Work-Life Balance: Paid time off, including paid parental leave.
Supportive Culture and Rewarding Work: A team-oriented environment where associates make a meaningful impact by helping individuals maintain independence and quality of life.
Resident Stories That Stay with You: From Maurine, who found an “instant family” to Evelyn, who recently celebrated her 105th birthday with us, our residents enjoy a sense of community that is created by you!
Career Growth: Tuition reimbursement, training, professional development, and advancement opportunities within a company that invests in its people.
Employee Owned, Resident Focused: As a 100% employee-owned company, your daily work (supporting our residents) also contributes to your financial future by sharing in our profitability.

Requirements

• Bachelor’s degree and five (5) years of previous experience or equivalent experience in managing a senior living community.
• Ability to communicate in writing and verbally with co-workers, residents, family members and business partners.
• Ability to make complex decisions requiring a high degree of judgment. Decisions affect the overall operation of the community.
• Bachelor's Degree is preferred with equivalent experience.

Responsibilities

• Champion a culture of gracious hospitality and neighborliness to ensure a home-like environment for residents and their visiting families. This includes first impressions, culinary experience as well as life experiences at the community.
• Achieve and exceed Net Operating Income (NOI) and occupancy targets for the community.
• Oversee resident experience by ensuring high standards in hospitality, culinary services, first impressions, and ongoing engagement.
• Design and implement entertaining events and gatherings that foster resident connections in both group and one-on-one settings.
• Promote and maintain a high level of resident independence, wellness, dignity, and personal choice throughout daily operations.
• Build meaningful relationships with residents and families to proactively address concerns and continuously improve satisfaction.
• Develop and maintain local partnerships that drive referrals, increase visibility, and attract new residents to the community.
• Contribute to strategic pricing and marketing decisions that support top-line revenue growth and competitive market positioning.
• Lead execution of an effective external business development plan, assigning clear accountabilities and adapting strategy based on referral performance.
• Review and manage monthly financial statements, including non-labor operating costs, ensuring alignment with budget goals.
• Timely submission of monthly expenses and budget reports, adhering to internal business controls and compliance requirements.
• Provide leadership and oversight across all departments, ensuring efficient operations, regulatory compliance, and alignment with approved budget.
• Ensure excellence in key areas such as facility maintenance, culinary service, activity programming, and resident experience.
• Maintain strong communication with residents, families, and external partners to address and resolve concerns promptly and effectively.
• Foster an inclusive and engaging workplace culture, supporting team development and staff satisfaction across all levels

Benefits

• Health, dental, vision insurance effective within 2 weeks of starting your new job.
• Other benefits like gym membership reimbursement, paid parental leave, 401K, and more!
• Paid time off, including paid parental leave.
• Tuition reimbursement, training, professional development, and advancement opportunities within a company that invests in its people.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive