Assistant Director Department

The Jewish Board•The Bronx, NY

About The Position

The Jewish Board’s Adult Residential Division supports adults with serious and persistent mental illness to live in the community with as much independence as possible. Using a non-judgmental, harm-reduction approach, staff model and guide residents to create and meet personalized recovery goals, develop independent living skills, and live in a healthy and secure manner. Our work is guided by principles that underscore the critical importance of stable housing, use a culturally competent and anti-racist lens, and respect the dignity and legitimacy of each individual’s journey. POSITION OVERVIEW:The Assistant Program Director (APD) ensures programmatic systems are in place to meet the clients’ safety and service needs. The APD supervises Social Workers, Case Managers, and Case Associates. The APD is responsible for clinical and administrative oversight of the program. The APD provides on-going training, supervision, and guidance to the staff is knowledgeable of regulatory requirements and agency practices, policy/standards. The APD provides program oversight in the absence of the Program Director and requires the incumbent carry a cell phone 24x7x365.

Requirements

Knowledge of and experience with the operation of housing and supportive housing programs.
Excellent track record as a supervisor, ability to motivate staff, build teams, and retain employees
Strong verbal and written communication skills
Ability to understand and appreciate the broader issues of politics, funding, and reputation of the agency while retaining attention to detail
A problem-solving orientation, resourcefulness, resilience
Ability to travel to visit resident apartments when needed
LCSW, MSW, or other clinical qualification preferred; MPA, MPH, or related degree will be considered
A minimum of five (5) years’ experience.
Prior experience working with adults diagnosed with a mental illness, homelessness and substance abuse history required.
This individual must have the ability to work individually on projects as well as be a collaborator.
This individual must also be organized and meticulous; and possess the ability to pay attention to detail.
Strong computer skills, particularly in Microsoft Word and Excel
Technologically competent in handling of administrative practices
As required in a standard office setting
Engage in physical activities with the residence
The candidate should be able to read paper and electronic documents and perform significant data entry into various computer programs.

Responsibilities

Provides regular supervision Social Worker, Case Manager, and the Case Associates staff.
Reviews and evaluates comprehensive assessments, progress notes, service plan reviews, and discharge plans for quality and compliance.
Works with Residence Managers on staffing/scheduling, reviews and approves weekly timesheets and overtime.
Facilitates High Risk and Group Supervisions.
Participates in Case Conferences with external sources.
Collaborates with other JB Departments (Facilities, Clinics, Central Intake, etc) for program needs.
Participates/Performs staff evaluations.
Ensures regulatory/agency compliance with staff completion of trainings.
Collaborates with Residence Manager to ensure apartments are safe.
Participates in administrative meetings.
Participates in other on/off site meetings as scheduled.
Participate in Client/tenant meetings and works with staff to address and resolve entitlements issues.
Running reports in Tableau, the Agency’s reporting system.
Document work in MyAvatar, the Agency’s EHR system.
Ability to understand and use the Agency’s ticketing system, SysAid.
Conduct apartment administrative walkthroughs.
Submit internal JBFCS reports as it relates to apartment needs when necessary.
Participate in all meetings, as assigned.
Work collaboratively as part of a service delivery team
Ability to travel to apartments within the five boroughs on a weekly basis
Other duties as assigned.