Assistant Department Director

The Jewish Board•New York, NY

About The Position

The Bronx REAL PROS program offers recovery-oriented and rehabilitation services for individuals 18 years of age and older who are living with a severe mental illness that causes a deficit in functioning. The program aims to help each participant achieve a psychiatric rehabilitation goal related to housing, work, education and/or socialization and help participants integrate into the community. The Jewish Board’s Community Behavioral Health treatment programs provide compassionate, high quality, evidence-based services to individuals and families in the communities we serve. Our staff use a culturally affirming, person-centered approach to help individuals and their families develop skills and resources to improve overall functioning, to instill hope, and to strengthen resiliency. Our programs work closely with community partners to address health disparities in our neighborhoods while also celebrating the strengths and resiliency of our communities. The Director has full responsibility for the on-going clinical, operational and fiscal oversight of the clinic and associated programs. The Director also provides on-going training, supervision, and guidance to the staff. The Director is knowledgeable of all regulatory requirements and Agency/Divisional standards and practices. S/he functions as an internal resource on such matters.

Requirements

Masters degree in human services and New York State clinical licensure in social work or mental health counseling (LCSW, LMSW or LMHC)
At least 3 years of leadership experience in clinical setting; solid clinical skills and knowledge of trauma-informed, evidence based practices.
Consistent with regulatory and/or contract requirements and at least 3 years prior experience in a supervisory/leadership role in a behavioral health program.
Experience working with electronic medical records and proficient with use of Microsoft Office software (Word, Excel, Outlook) and use of video conferencing platforms (TEAMS).
Ability to operate computer devices (mouse, keyboard)
Strong organizational and management skills
Ability to take initiative on new projects
Excellent clinical skills
Effective team work and communication skills

Responsibilities

Responsible for development and oversight of new clinical services or models of care to effectively meet the clinical needs of the individuals/families and communities we serve as well as ensuring clients have timely access to quality clinical care.
Identify gaps in clinical services at the program level and develop potential solutions to fill the gap
Lead the implementation of evidence based treatment or have direct oversight and responsibility for innovative models of care, in partnership with JB training department and/or external agencies
ensure clients have timely access to care by ensuring admissions and discharges are completed in a timely manner, assigning cases in a timely manner and ensuring clinicians have adequate case load sizes to minimize clients’ wait for services
Monitor show rates and/or census and appointment availability
Outreach to the community representing the array of services offered and discussing referral process.
Build collaborative relationships and working partnerships with community members and other organizations.
Provide direct services to clients, as needed, including intakes and crisis interventions
Supervision of crisis intervention services
Other clinical duties as assigned
Responsible for ensuring quality clinical services are provided as follows:
Implementation of quality improvement initiatives
Participate in quality assurance activities such as chart reviews and utilization management
Provide individual and group supervision to program staff
Integrate recovery, rehabilitation, treatment and vocational components of the program, as applicable
Monitor and follow up on program incidents
Responsible for ensuring appropriate staffing to support clinical care and evaluating staff performance.
Participating in hiring and orienting of new staff
Timely completion of performance appraisals and appropriately addressing performance concerns
Conducting or participating in staff training and development
Monitor staff attendance and vacation scheduling to ensure program coverage
Supervision of staff, as appropriate to licensure
Plan and participate in other program activities.
As part of the leadership team, responsible for ensuring program operations are conducted efficiently; the program remains in compliance with relevant regulatory entities, and is fiscally viable.
facilitate team meetings, case conferences, and other meetings as assigned
ensure program and staff are in compliance with regulations and standards of care that govern the program
May be responsible for completing budgets and/or providing significant input into the budget process.
Utilize a variety of electronic databases to monitor billing and address any fiscal or billing issues that arise.
Obtain, track, and analyze data specific to the program requirements and for reporting purposes.
Participate in external program meetings and events required by funding and/or governing bodies.
As part of program management, identify and develop systems to improve program operations
May serve as back up to other Program leaders, assuming responsibility for operations in his/her absence.
Other administrative duties as assigned.