Assistant Director, Data Integrity

The Board of Pensions of the Presbyterian Church (U.S.A.)•Philadelphia, PA

3d•Onsite

About The Position

The Assistant Director, Data Integrity is a strategic and operational leader, responsible for ensuring the accuracy, consistency and quality of data across operational teams. This role oversees key functions including electronic data interchange (EDI), quality assurance, data integrity governance, billing accuracy, file feed client management, as well as bug tracking and system testing. The position plays a central role in supporting operational efficiency, customer experience and data reliability. The role also involves working on a collaborative, cross functional team to maintain our benefits administration system – tracking and resolving bugs related to file feeds, EDI interfaces and billing and defining requirements and testing changes in the system for annual plan changes as part of open enrollment. What you will do: Plan, monitor and report out that billing, benefit enrollment and eligibility data is correctly generated for transmission in and out of our core benefits administration system on a daily basis. Collaborate with the systems developers, project managers, data analysts and data integrity colleagues to ensure that plan changes, system changes and bugs defined tested and resolved – related to billing, enrollment and eligibility – with in our business system release schedules and project deadlines. Plan and lead execution of changes to file feeds and EDI enrollment transmission to vendors as part of annual enrollment timelines from September to January each year. Define, articulate and document requirements for data quality checks related to benefit plans, benefit events and other transactional activities – captured in our Benefits Data Mart (data warehouse) – to ensure overall data quality and integrity. Provide coaching and feedback to improve team performance and capabilities. Manage individual performance with a goal of growing future leaders through continuous professional development, targeted training, and strategically defined goals and accountabilities. Foster an environment of continuous learning and development, encouraging staff to seek out additional training and development opportunities. Create an environment that embraces diversity and ensures that all team members feel valued and included. Actively seek out diverse perspectives and experiences while fostering a culture where everyone is equipped to thrive and contribute their best.

Requirements

Minimum of 10 years’ overall professional work experience
Minimum of 5 years’ experience with benefit plans and enrollment data.
Minimum of 3 years of supervisory or leadership experience
Minimum of 3 years of experience in project management and business systems implementation
A bachelor’s degree required; degrees in business administration, Employee Benefits, data analytics, or a related field preferred
Excellent problem solving, analytic, and system literacy skills and a strong ability to review, analyze and make necessary and informed recommendations.
Strong leadership and communication skills are required
An ability to lead, motivate, and develop staff.
Attention to detail is a critical skill
Ability to query and manipulate data with Excel and data visualization is a critical skill
Demonstrated ability to grasp new information and quickly understand its implications.
Ability to anticipate problems and respond accordingly, adapt quickly to dynamic business situations, and to work simultaneously on multiple projects with a sense of urgency.
Excellent time management skills needed to establish and adhere to project schedules and adjust priorities as needed.
Adaptable and comfortable in an environment of ongoing change and evolution.
Able to work well with diverse groups across all levels of management.
Ability to work on-site at the 2000 Market Street office in Philadelphia.
An ability, interest, and desire to stay current via seminars, industry literature, and formal training and development.

Responsibilities

Plan, monitor and report out that billing, benefit enrollment and eligibility data is correctly generated for transmission in and out of our core benefits administration system on a daily basis.
Collaborate with the systems developers, project managers, data analysts and data integrity colleagues to ensure that plan changes, system changes and bugs defined tested and resolved – related to billing, enrollment and eligibility – with in our business system release schedules and project deadlines.
Plan and lead execution of changes to file feeds and EDI enrollment transmission to vendors as part of annual enrollment timelines from September to January each year.
Define, articulate and document requirements for data quality checks related to benefit plans, benefit events and other transactional activities – captured in our Benefits Data Mart (data warehouse) – to ensure overall data quality and integrity.
Provide coaching and feedback to improve team performance and capabilities.
Manage individual performance with a goal of growing future leaders through continuous professional development, targeted training, and strategically defined goals and accountabilities.
Foster an environment of continuous learning and development, encouraging staff to seek out additional training and development opportunities.
Create an environment that embraces diversity and ensures that all team members feel valued and included.
Actively seek out diverse perspectives and experiences while fostering a culture where everyone is equipped to thrive and contribute their best.

Benefits

We offer a generous benefits package for eligible employees.
Medical, dental, and vision coverage.
Defined benefit pension plan.
403(b)(9) retirement savings plan.
Generous paid time off, including sick time, holidays, and 22 days of personal leave.
Tuition assistance.
Employee Assistance Plan and other health and well-being resources.
Employer-paid death benefits with opportunities to purchase additional coverage.
Employer-paid Short-Term and Long-Term disability coverage.
Access to the Board’s education and grant assistance programs.
Discount programs on entertainment, travel, and more.
Satisfaction gained from working for a service-oriented employer.
Volunteer and other service opportunities in the community at large.