Assistant Director, Compliance & Student Athlete Services

Palm Beach Atlantic University•West Palm Beach, FL

About The Position

In support of the university’s mission and objectives, the Assistant Director for Compliance and Student-Athlete Services assists with ensuring the academic success and eligibility of student-athletes while upholding NCAA eligibility standards. This position tracks student-athletes' academic progress, conducts eligibility reviews, and provides academic planning support throughout the academic year, including preseason and postseason eligibility audits. This role partners with relevant constituent groups and individuals, including academic counselors, faculty, disability support services, and coaches to enhance the academic success of student-athletes.

Requirements

Bachelor's degree in education, athletic administration, business administration, or other related field, required.
1+ years of experience working in collegiate athletic compliance, Registrar’s Office, or other related position. Knowledge of NCAA rules and regulations, and proven ability to apply them to athletics.
Customer Service Orientation – Keeps internal and/or external key stakeholder(s), students, parents, faculty, staff and community partners in mind at all times.
Professionalism – Displays a high level of professionalism, e.g. timeliness, reliability, communication, and work ethic.
Christ-first Faith – Provides spiritual support to community members, including students, on their Christian faith journey.
Analytical Thinking & Decision Making – Identifies and understands trends and/or issues, connects data points through analysis and logical conclusions/actionable strategies.
Attention to Detail – Ability to efficiently and accurately focus on a specific task or number of tasks. Reviews details with a critical eye.
Confidentiality – Maintains the necessary confidentiality and discretion required for the position.
Conflict Management – Functions professionally and wisely during difficult conversations, while under stress, and while managing challenging situations.
Continuous Improvement – Implement or brainstorm ways to optimize a process.
Develops Others – Ability to promote continuous improvement within teams and/or individuals.
Effective Communication – Expresses ideas and information in a clear and concise manner both verbally and in writing to convey clear, well-articulated messaging across a wide variety of audiences.
Establishes Trust – Gains the confidence of others by actions and words that promote being honest, forthcoming, and vulnerable.
Problem-solving – Anticipates, evaluates, diagnoses, and resolves problems in a systematic and fact-based manner.
Project and Time Management – Effective planning and priority setting. Ability to manage several complex projects simultaneously while working under pressure to meet deadlines.
Results Orientation & Accountability – Takes accountability and identifies, executes and drives actions to consistently achieve desired results.
Teamwork & Collaboration – Creates a climate that fosters commitment to a common vision and shared values that promote cooperation and working together through trust and support of others both departmentally and cross-functionally.
Ability to travel 10% of the time.
Ability to work non-routine hours during certain times of the year.
Ability to sit for prolonged periods of time.
Ability to traverse campus and stairs.
Ability to lift/move objects up to 25 pounds.

Responsibilities

Tracks progress towards degree of over 300 student-athletes.
Provides support to student-athletes, as needed.
Works collaboratively with relevant constituent groups and individuals, including academic counselors, faculty, disability support services, and coaches to enhance the academic success of student-athletes.
Assists in the evaluation of student-athlete transcripts, ensuring compliance with NCAA eligibility requirements for both incoming and current athletes.
Conducts preseason and postseason eligibility audits, ensuring that all student-athletes meet NCAA academic standards and are eligible for competition.
Maintains up-to-date knowledge of NCAA and Sunshine State Conference (SSC) regulations and guidelines to ensure that all compliance activities align with current rules.
Serves as an ex-officio member of the Athletics Compliance Committee.
Assists with the planning and facilitation of SAAC meeting and events.
Provides administrative support to SAAC meetings, including coordination of schedules, taking meeting notes, and distributing agendas and follow-up materials.
Acts as a liaison between the athletics senior administrative team, other campus departments, and external constituents ensuring clear communication and effective collaboration.
Assists with other compliance-related tasks and departmental initiatives as assigned, supporting the overall success of the Athletics Department.
Other duties as assigned.