Assistant Director, Clinical Services

The Home for Little Wanderers • Plymouth, MA

2d

About The Position

Assist the Director of Clinical Services by providing clinical supervision for
Clinicians, Clinical Coordinators at Southeast Campus in Plymouth, MA.
Collaborate with fellow program and campus leadership to provide support,
guidance, and training to clinical and milieu staff. Collaborate internally with
referral review teams to support the screening and interviewing processes at the
above programs to ensure a steady flow of eligible youth to these programs.
Oversee services and treatment plans of the youth and their families to ensure
they are high quality and are consistent with the goals of the program, the
Home’s overall approach to treatment and the youth’s treatment needs.

How You'll Be Making a Difference

Assist the Director of Clinical Services in overseeing the intake and
discharge process and ensure all appropriate paperwork and all data entry is
completed and delivered in a timely, efficient manner for Southeast Campus
and The COVE School programs. Maintain program census and ensure program is
following relevant agency guidelines.
Assist the Director of Clinical Services in managing third-party billing and
insurance issues for all billable services.
Assist with the assignment of cases to staff and monitor the caseload level
and maintain a small caseload.
Maintain the utilization review process. Ensure quality assurance standards
are met regarding treatment planning, record keeping and documentation in the
form of paper charts, EHR records and the Virtual Gateway. Monitor the
treatment of all youth in relevant programs.
Participate in clinical conferences, IEP meetings and administrative team
meetings. Serve on agency committees as needed.
Assist the Director of Clinical Services in ensuring services are coordinated
and integrated. Regularly evaluate services and implement plans, with
measurable outcomes, for continual improvement.
Establish, maintain and nurture working relationships with community
agencies, and federal, state, and local agencies to ensure a steady flow of
eligible youth to programs.

Provide regular one-on-one supervision to key team members such as
Clinicians, Clinical Coordinators and Permanency Coordinator. Ensure regular
feedback and guidance is provided for employee development and enhanced
productivity. Administer the performance evaluations and performance
management process.
Assist the Director of Clinical Services in the selection and termination of
staff. Promote a positive work environment.

Establish, review, and implement program(s) policies and procedures. In
consultation with Clinical Director and Campus Director, continuously
consider new processes and initiatives to improve and/or expand services as
appropriate.
Provide trainings within The Home’s network of Congregate Care programs on
areas of expertise.
Facilitate case consultation where there is a need.
Participate in developing and implementing the annual operating budget for
the program(s). Monitor performance against approved budget allocations,
investigate variances, and implement corrective actions as necessary.
Communicate with Clinical and Campus Director on issues related to budget or
budget requests.
Participate in crisis prevention and intervention as needed.
Provide program leadership in the absence of the Clinical Director and or
Campus Director.

Requirements

• Master's degree in social work, mental health or related discipline plus independent licensure (LICSW, LMHC, LMFT) and 5+ years clinical leadership experience required
• Proven leadership and management experience in a multi-disciplinary setting required
• Five years plus program-specific clinical experience
• Knowledge of children with complex psychiatric illnesses
• Must have experience in treating youth who have a history of complex early-childhood trauma or mental health differences
• Computer literate, including Microsoft Office and Internet Explorer, with the ability to learn new software applications

Responsibilities

• Assist the Director of Clinical Services in overseeing the intake and discharge process and ensure all appropriate paperwork and all data entry is completed and delivered in a timely, efficient manner for Southeast Campus and The COVE School programs. Maintain program census and ensure program is following relevant agency guidelines.
• Assist the Director of Clinical Services in managing third-party billing and insurance issues for all billable services.
• Assist with the assignment of cases to staff and monitor the caseload level and maintain a small caseload.
• Maintain the utilization review process. Ensure quality assurance standards are met regarding treatment planning, record keeping and documentation in the form of paper charts, EHR records and the Virtual Gateway. Monitor the treatment of all youth in relevant programs.
• Participate in clinical conferences, IEP meetings and administrative team meetings. Serve on agency committees as needed.
• Assist the Director of Clinical Services in ensuring services are coordinated and integrated. Regularly evaluate services and implement plans, with measurable outcomes, for continual improvement.
• Establish, maintain and nurture working relationships with community agencies, and federal, state, and local agencies to ensure a steady flow of eligible youth to programs.
• Provide regular one-on-one supervision to key team members such as Clinicians, Clinical Coordinators and Permanency Coordinator. Ensure regular feedback and guidance is provided for employee development and enhanced productivity. Administer the performance evaluations and performance management process.
• Assist the Director of Clinical Services in the selection and termination of staff. Promote a positive work environment.
• Establish, review, and implement program(s) policies and procedures. In consultation with Clinical Director and Campus Director, continuously consider new processes and initiatives to improve and/or expand services as appropriate.
• Provide trainings within The Home’s network of Congregate Care programs on areas of expertise.
• Facilitate case consultation where there is a need.
• Participate in developing and implementing the annual operating budget for the program(s). Monitor performance against approved budget allocations, investigate variances, and implement corrective actions as necessary. Communicate with Clinical and Campus Director on issues related to budget or budget requests.
• Participate in crisis prevention and intervention as needed.
• Provide program leadership in the absence of the Clinical Director and or Campus Director.

Benefits

• Generous time off including up to 15 days per year for new full-time employees, plus 11 holidays, and 5 sick days
• Health, Vision and Dental Insurance available
• Extensive training to new staff
• Tuition reimbursement of up to $2,400 per fiscal year
• 403(b) Retirement Plan with employer match
• Employer paid Long-term and Short-term Disability Insurance, plus Basic Life and AD&D Insurance
• And more!

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 251-500 employees