Assistant Director Clinic Operations - TGMG Administration

Tampa General Hospital • Tampa, FL

19d

About The Position

The Assistant Director of Ambulatory Clinical Operations supports the Director in managing the administrative and clinical operations of ambulatory care services. This role ensures the efficient and high-quality delivery of patient care across multiple clinics. Key responsibilities include assisting in operational assessments and improvements, collaborating with the management team to achieve quality outcomes, and participating in the hiring and evaluation of staff. Additionally responsible for supporting the operations and financial performance within the practice enterprise across assigned clinics and care locations. The Assistant Director also supports quality improvement initiatives, ensures regulatory compliance, helps manage budgets and expenses, addresses customer concerns to improve satisfaction, and develops and implements policies.

Requirements

• Bachelor's Degree in Healthcare Administration, Business or Nursing
• Five (5) years progressive experience in healthcare setting with at least two (2) of those years in Lead or Supervisory role. Relevant years of experience in leu of Bachelor's degree.
• Must be able to communicate and collaborate effectively with a diverse group of patients, families and team members.
• Responsible for the supporting strategy and operational execution of initiatives to expand the services, creation of efficient clinic operations, and supports services through service line initiatives.
• Analytical skills related to independently interpreting/analyzing budget and workforce data.
• Maintains current knowledge based of compliance, rules and regulations, and licensure from accrediting boards.
• Must be self-directed and capable of priority setting and problem solving.
• Must be able to demonstrate effective management skills and techniques.
• Must be able to demonstrate patient centered/patient valued behaviors.
• Must demonstrate advanced knowledge of assigned department operation including policies, personnel and budget management.
• Demonstrated strong skills in organization, leadership, and workload management, strong and effective skills in communication, teaching and negotiation.
• Demonstrates ability to use available resources creatively; willing to be flexible and adjust to ongoing changes in health care systems.
• Value experience, competence and sensitivity to working with people of different races and cultures.

Responsibilities

• Assisting in operational assessments and improvements
• Collaborating with the management team to achieve quality outcomes
• Participating in the hiring and evaluation of staff
• Supporting the operations and financial performance within the practice enterprise across assigned clinics and care locations
• Supporting quality improvement initiatives
• Ensuring regulatory compliance
• Helping manage budgets and expenses
• Addressing customer concerns to improve satisfaction
• Developing and implementing policies

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 5,001-10,000 employees