Assistant Director, Central Business Office

Baptist Health

6d

About The Position

Baptist Health is the largest healthcare system serving central Alabama, providing comprehensive hospital-based and outpatient services to nearly 60 percent of the residents in Montgomery, Autauga and Elmore counties. To learn more about Baptist Health, visit us at https://www.baptistfirst.org. Highlights: Step into a key leadership role as the Assistant Director of the Central Billing Office, where you will work independently and collaborate with senior leaders to drive financial excellence and optimize operational efficiency. This is a highly visible position in a rapidly growing healthcare company that can offer growth pathways in a dynamic and supportive culture. You will play an integral part in promoting innovation, enhancing processes, and leading projects that directly impact the organization’s revenue cycle. If you are a results-oriented professional with an eye for detail and a passion for working in a mission driven organization, we want to hear from you! Summary The Assistant Director, Central Business Office shall be responsible to oversee daily operations, ensure alignment with financial performance goals, and completion of month end reports and data analysist as needed for leadership. This role will lead team members to ensure resolution of patient accounts, guide team members to deliver outstanding service while helping to redefine workflows and champion process improvement throughout the revenue cycle. The Assistant Director will collaborate across teams to ensure alignment and support of the organization’s goals while fostering a positive high-performance culture. This individual will work closely with leadership to update policies and processes while aiding in the achievement of the CBO’s goals and objectives. The Assistant Director will manage priorities, troubleshoot challenges, and contribute to departmental goals with confidence and creativity.

Requirements

• Bachelor’s degree in Management, Business Administration, or Healthcare Administration required, Master’s degree preferred.
• In lieu of degree, must have 10+ years of healthcare business office and revenue cycle experience.
• Minimum 5 years previous management experience required.
• Strong verbal and written communication skills.
• Strong interpersonal skills.
• Personal organizational skills.
• Ability to successfully complete work within rigid time constraints with the ability to multi-task.
• Must be able to exercise independent thought and judgement.
• Possess strong analytical skills.

Nice To Haves

• Governmental payer regulatory billing requirements preferred.

Responsibilities

• Oversee daily operations
• Ensure alignment with financial performance goals
• Completion of month end reports and data analysis as needed for leadership
• Lead team members to ensure resolution of patient accounts
• Guide team members to deliver outstanding service
• Redefine workflows and champion process improvement throughout the revenue cycle
• Collaborate across teams to ensure alignment and support of the organization’s goals
• Foster a positive high-performance culture
• Update policies and processes
• Aid in the achievement of the CBO’s goals and objectives
• Manage priorities
• Troubleshoot challenges
• Contribute to departmental goals with confidence and creativity

What This Job Offers

• Job Type: Full-time
• Career Level: Director