Assistant Director, Career Services MS in Management

University of North Carolina at Chapel Hill • Chapel Hill, NC

50d • Hybrid

About The Position

This position may be eligible for a hybrid work arrangement that may include a partially remote work location, consistent with System Office policy. UNC Chapel Hill employees are generally required to reside within a reasonable commuting distance of their assigned duty station. UNC Kenan-Flagler Business School offers top-ranked graduate programs that focus on developing well-rounded leaders, thoroughly prepared to enter professional roles in business and accounting when their studies are complete. We achieve this goal by upholding a rigorous curriculum, taught by leading scholars in the field; by focusing on discipline-specific courses, as well as courses in leadership, communications, and professionalism: and by giving students hands-on knowledge with the use of case studies and simulations. The Assistant Director serves on the Career Services team within the Office of Specialized Masters and supports the career and professional development initiatives for the Master of Science in Management (MSM) program, servicing students in multiple delivery formats (campus and online). The Assistant Director reports to the Director of Career Services. Our unit aims to achieve extremely high employment rates, student, and employer satisfaction. There are four major functional areas for Assistant Director duties: 1. Student coaching and development Manages student training and development programs, providing individualized career coaching that includes career exploration, job search strategies, resume and cover letter support, and mock interview preparation. Advises students in one-on-one settings, tailoring guidance to their unique career goals. Builds and delivers content for group sessions, creates a comprehensive career curriculum for both in-person and online training modules, tracks student progress and success, and reports on outcomes. Provides foundational career and professional development support to ensure students are well-prepared for the job market. 2. Major Programming: Develops and oversees a comprehensive recruiting program. Ensures that the program aligns with strategic hiring goals and provides a streamlined experience for both candidates and employers. 3. Employer management: Collaboratively serves as the primary point-of-contact for formal recruiting programs with employment partner firms and organizations for MSM. Works closely with stakeholders to lead employer relations, event strategy, planning, and execution. Partners with the sub-unit to establish and refine employment policies and procedures, ensuring both employer and student success. 4. Systems, Processes, and Data Collection: Contributes to the implementation and transition of CRM systems, analyzes employment data to support strategic decision-making, and collaborates on integrating these systems with overall recruiting strategies to enhance program effectiveness.

Requirements

• Strong communication skills, both written and verbal.
• A customer-service orientation, with a friendly demeanor.
• Ability to maintain composure in a fast-paced environment and provide outstanding customer service.
• Strong organizational skills and the ability to simultaneously manage multiple relationships, projects, events, and conversations.
• Strong analytical skills, with the ability to analyze complex data sets and generate insightful reports to inform decision-making processes. Must be proficient in Excel.
• Extremely detail-oriented.
• Must be highly motivated, demonstrate initiative, a positive attitude, and the ability to work with a broad range of internal and external constituents.
• Ability to work in a team environment and independently.
• Excellent professional judgment in situations involving employers and students.
• Strong knowledge of Microsoft Office (Excel) and CRM systems/databases (Handshake).

Nice To Haves

• Master's Degree preferred in Career Counseling, Counseling, Higher Education, Adult Learning, or MBA.
• Higher education experience in (career services, advising, student success, or student engagement a plus).
• Student career advising/coaching at the undergraduate and graduate level.
• Familiarity with the finance, marketing, and general business sectors and/or experience advising business majors.
• Corporate/private sector experience.

Responsibilities

• Student coaching and development Manages student training and development programs, providing individualized career coaching that includes career exploration, job search strategies, resume and cover letter support, and mock interview preparation.
• Advises students in one-on-one settings, tailoring guidance to their unique career goals.
• Builds and delivers content for group sessions, creates a comprehensive career curriculum for both in-person and online training modules, tracks student progress and success, and reports on outcomes.
• Provides foundational career and professional development support to ensure students are well-prepared for the job market.
• Develops and oversees a comprehensive recruiting program.
• Ensures that the program aligns with strategic hiring goals and provides a streamlined experience for both candidates and employers.
• Collaboratively serves as the primary point-of-contact for formal recruiting programs with employment partner firms and organizations for MSM.
• Works closely with stakeholders to lead employer relations, event strategy, planning, and execution.
• Partners with the sub-unit to establish and refine employment policies and procedures, ensuring both employer and student success.
• Contributes to the implementation and transition of CRM systems, analyzes employment data to support strategic decision-making, and collaborates on integrating these systems with overall recruiting strategies to enhance program effectiveness.

Benefits

• University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events.
• UNC-Chapel Hill offers full-time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Educational Services
• Number of Employees: 11-50 employees