Assistant Director, Agency Engagement & Operations (OM/WBE)

City of New York•New York City, NY

1d•Onsite

About The Position

This position is detailed to the Mayor's Office of Minority and Women-owned Business Enterprises (OM/WBE). The New York City Mayor’s Office oversees city services, coordinates public agencies and departments, and manages public property, with a focus on making the city more affordable, reducing inequality, improving public safety, ensuring efficient services, and strengthening the economy. OM/WBE was established to address income inequality and disparities in City contracts awarded to certain ethnic and gender groups, and to improve the City’s overall representation in City contracting. It is responsible for oversight, policy, interagency coordination, and accountability for the City’s Minority and Women-owned Business Enterprises (M/WBE), serving as a central resource for M/WBEs interested in doing business with the city. The OM/WBE Assistant Director of AEO will report to the Deputy Director of the M/WBE Agency Engagement and Operations team (AEO). This role involves coordinating with program staff at the Department of Small Business Services (SBS), the Mayor’s Office of Contract Services (MOCS), and various City agencies. Key responsibilities include promoting agency and vendor compliance with M/WBE policies and regulations, developing policy and program initiatives, and implementing strategies to advance the established goals of the Mayor’s Office of M/WBEs. The Assistant Director of AEO will also be responsible for assessing and diagnosing agency programs, facilitating workflow process improvements, and developing training and strategic resources to support these efforts.

Requirements

A baccalaureate degree from an accredited college or university.
An associate degree from an accredited college or university along with two (2) years of experience with administrative, analytic, coordinative, supervisory or liaison responsibilities.
A four-year high school diploma, or its educational equivalent approved by a state's Department of Education or a recognized accrediting organization along with four (4) years of experience as described in question "2" above.
A satisfactory combination of education and/or experience equivalent to that described in questions "1," "2," and/or "3" above.

Nice To Haves

Project management certification.
Experience streamlining processes and incorporating technology platforms to create shortcuts for or bypass manual processes (ex: Microsoft Power Automate).
Familiarity with Local Law 1, Procurement Policy Board Rules, and Local, State, and Federal procurement requirements.
Relevant experience with external and Intergovernmental Affairs, M/WBE laws, or public policy.
Working knowledge of information City-specific IT applications including FMS, Passport, B2G, etc.
Strong leadership and change management skills.
Experience developing and implementing trainings for stakeholders on regulatory and programmatic requirements.
Ability to build partnerships with Sr. Staff, managers, supervisors, and employees, and operate as a trusted advisor.
Extensive experience using Microsoft 365 including but not limited to: Sharepoint, Teams, Excel, Powerpoint, Word, Outlook.
Ability to research and synthesize complex issues.
Strong presentation and critical thinking skills.
Excellent interpersonal and communication skills.

Responsibilities

Working closely with the M/WBE Deputy Director of AEO (Deputy Director) to develop overall policy and implementation strategies for OM/WBE.
Supporting Deputy Director in expanding and improving the technical structures enabling agencies to assess data, coordinate outreach, and improve M/WBE contracting.
Project management tasks in support of program initiatives/special projects.
Establishing clear and consistent communications with internal and external stakeholders, communicating goals, timelines and deliverables.
Proactively engaging agencies to identify areas of limited or no vendor availability.
Working with SBS to proactively evaluate agency needs and developing strategies to attract new vendors and growing the market.
Collaborating with MOCS & SBS to review agency reports tracking agency utilization of certified M/WBEs and general program development in accordance with OM/WBE goals.
Supporting the development of an annual strategic plan for this work, including key initiatives, work plans, and deliverables.
Reviewing Local, State, and Federal law to apply best practices to improve governing legislation and better address barriers, increase contract access, and promote accountability.
Leveraging M/WBE convergence with other Strategic Policy Initiatives and new economies.
Creating alignment between policies, practices, and regulations across agencies.
Managing consultant contracts and agency participation in reports and program interventions.
Developing training decks and best practices on M/WBE programmatic requirements for agency procurement staff.
Working with Deputy Director to develop strategies to increase engagement and build relationships with agencies’ M/WBE procurement teams.
Representing OM/WBE at Citywide trainings, meetings, networking events and conferences.
Other related responsibilities as assigned.