View Job description for Assistant Director, Admissions and Recruitment

College of Western Idaho Home • Nampa, ID

8h • Onsite

About The Position

If you thrive on connecting with students, energizing staff, and using smart strategy to grow enrollment, this position puts you right where leadership, service, and impact meet. As the Assistant Director of Admissions & Recruitment , you’ll help shape how students first experience CWI — from high school visits and campus tours to community events and follow-up communication that keeps them moving forward. This role is perfect for someone who enjoys both big-picture planning and day-to-day coaching . You’ll lead a team of Admissions Counselors, strengthen recruitment strategy through data and CRM tools, and ensure every future student receives clear, welcoming, and accurate guidance. If you’re motivated by mentoring staff, improving processes, and creating meaningful pathways to college access, you’ll find this work incredibly rewarding. Why Join CWI? At the College of Western Idaho (CWI), you will work in a dynamic, collaborative environment where problem-solving and innovation are valued, and your contributions directly enhance the efficiency of the institution.

Requirements

• Bachelor’s Degree or equivalent work experience.
• Three years of experience in admissions, enrollment management, student services, or equivalent setting. Experience working in a community college setting preferred.
• At least two years of experience in budgeting, including developing, monitoring, and reporting on departmental budgets.
• Minimum of three (3) years of experience directing and supervising full-time professional staff, including hiring, training, development, and evaluation.
• Demonstrated experience in inspiring high-performing teams through transparent decision-making, fostering a culture of accountability, and consistently meeting or exceeding strategic goals.
• Strong cross-cultural interpersonal and writing skills are necessary, including public speaking skills and ability to represent the college in a positive way to diverse populations.

Nice To Haves

• Bilingual (Spanish/English) preferred.

Responsibilities

• Lead and Develop a High-Performing Admissions Team Hire, train, supervise, and evaluate Admissions Counselors and student staff.
• Provide regular coaching, 1:1 meetings, and performance feedback to promote growth and accountability.
• Foster a strong customer-service culture aligned with departmental values and recruitment frameworks.
• Coordinate staff schedules and coverage to support recruitment events, school visits, and campus initiatives.
• Drive Strategic Recruitment and Outreach Efforts Oversee recruitment initiatives focused on high school students and community engagement.
• Ensure presentations, campus tours, school visits, and events are engaging, accurate, and aligned with key messaging.
• Collaborate with Marketing to refine recruitment materials, swag, and outreach strategies based on trends and field insights.
• Build and maintain strong partnerships with school counselors and community stakeholders.
• Use Data, Systems, and Processes to Improve Enrollment Outcomes Coach staff to effectively use the Customer Relationship Management (CRM) system to track, communicate with, and support prospective students.
• Monitor recruitment activity, communication flow, and follow-up strategies to improve conversion through the admissions funnel.
• Evaluate and refine departmental procedures, ensuring alignment with key performance indicators and best practices.
• Contribute to ongoing assessment, strategic planning, and process improvement as part of the leadership team.
• Ensure Compliance, Consistency, and Institutional Alignment Communicate and uphold college policies, admissions procedures, and customer service standards.
• Stay current on federal, state, and professional admissions regulations and best practices.
• Support department budgeting awareness and responsible resource use.
• Participate in leadership meetings, institutional initiatives, and projects that advance Student Access goals.

Benefits

• For information on health insurance, including coverage details and plan summaries, visit www.OGI.Idaho.gov
• Retirement plans with employer contribution of over 11%
• Health Savings Accounts and Flexible Spending Accounts
• Employer-paid life insurance and short- and long-term disability insurance
• Eleven paid holidays per year (faculty may vary)
• Generous vacation and sick leave
• Paid Parental Leave
• Tuition discount on classes at CWI and other colleges

What This Job Offers

• Job Type: Full-time
• Career Level: Director