Assistant Dining Room Manager

Relais & Châteaux•Walland, TN

63d•Onsite

About The Position

The Assistant Dining Room Manager is responsible for managing and assisting the overall operation of the front-of-the-house food and beverage experience for all guests which includes but is not limited to dinner, bar services, events, group services, coffee stations, and pantries. The Assistant Dining Room Manager is expected to arrive at 2:00 p.m. daily unless the needs for the operations are earlier.

Requirements

2-3 years’ operational management or supervisory experience in upscale dining room
Knowledge of wine and spirits
Computer experience: word processing, spreadsheets, property management systems
High school diploma or equivalent required
Excellent verbal communication skills
Strong listening and high interpretive skills
Must be able to communicate effectively with guests, managers, and team members
Knowledge and understanding of property management cashiering procedures
Ability to understand and comprehend budgeting issues and labor calculation
Must be able to exercise judgment and make decisions based on job knowledge and awareness of company goals
Ability to be on your feet for long periods of time
Must be able to lift and carry up to 50 lbs.
Must be able to safely operate a company vehicle or golf cart

Responsibilities

Training and knowledge of team
Communicate all internal information
Coordinate schedule needs of staff
Daily operation of dining room: openings, line-up, service, closing
Coordinate daily needs of both shifts to ensure proper coverage and care of guests
Coordinate room set-ups/floor charts
Monthly china/linen/silverware inventory and ordering needs
Development and support of team and captains
Support to wine program
Sustain positive morale of the team
Special cleaning projects
Monitor service standards
Monitor dinner times
Manage guest seating plans
Collect information and remarks from guests
Guest communication
Oversee daily menu production
Ownership of corporate meeting functions
Attend weekly team meetings / Group Meetings /All Manager Meetings
The Look, Maintenance, and Cleanliness of their restaurant
Must comply with all company policies and procedures.
To perform the essential functions of this position regular and consistent attendance is required.
Must be able to work well with other Team Members and Managers and interact with our guests.