Assistant Department Manager - Footwear [JBR]
About The Position
At JAX Mercantile Co., we are passionate about serving our customers! Join our local, family-owned company as an Assistant Department Manager in our JAX Outdoor Gear, Farm & Ranch location in Broomfield, CO. Make someone's day by sharing your passion and enthusiasm for finding the best footwear for the needs of our customers at JAX! Our Assistant Department Manager is responsible for providing outstanding customer service. The role supports the Department Manager and overall department operations by providing employee training and development, sharing product expertise, leading by example when assisting customers, and finding ways to improve the service provided by JAX. Duties include coordinating with the buyers team to provide feedback on products, visual merchandising with product displays, moving and tracking inventory, stocking, and organizing the department.
Requirements
- Experienced in retail work
- Willing to pitch-in and help
- Well-organized
- Takes initiative
- Communicates well
- Has an engaging and positive approach to customer service
- Previous experience, knowledge and interest in shoes, boots and other footwear required
- Prior top-notch customer service experience
- Prior retail lead or supervisory experience
- Comfort and adaptability with learning new technology or computer systems
- Ability to be flexible and work retail hours
- Engaging and positive
- Effective trouble-shooting skills
- Ability to present and maintain a professional demeanor
- Must be available at least one weekend day
- Flexible availability required
Nice To Haves
- Experience with selling brands related to footwear preferred
Responsibilities
- Ensuring coverage by working with employees or stepping up fill gaps when necessary
- Providing honest and informative answers about our products
- Addressing loss prevention concerns
- Participating in inventory responsibilities
- Assembling new stock
- Maintaining a clean and well-stocked area
- Completes record-keeping and creating reports
- Completes special orders
- Coordinates with others to plan for sales and promotions
- Ensures proper documentation and pricing of products
- Works to engage and inspire teamwork with department employees
Benefits
- Paid Time Off
- Paid Holidays
- 401K Plan
- Employee Discount
- Anniversary and Birthday Gift Cards
- Matching Gifts & Donations
- Tuition Assistance
- CO2 Conservation Credit
- Life Insurance
- Employee Assistance Program
- Peer Recognition Programs
- Paid Volunteer Time
- Referral Bonus
- Critical Illness Insurance
- Accident Insurance
- Hospital Indemnity Insurance
- Pet Insurance
- medical, dental, and/or vision insurance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
