Assistant Deli Manager

Albertsons•Duncanville, TX

1d•Onsite

About The Position

Description Duties and Responsibilities Customer Service & Guest Experience Maintain an atmosphere of enthusiastic customer awareness, emphasizing fast, friendly, and efficient service. Assist customers with product recommendations, special orders, and food preparation suggestions. Answer and respond to incoming calls professionally and appropriately. Receive and resolve customer complaints; escalate concerns to the Store Director as needed. Engage in suggestive selling and additional sales techniques through phone interaction, in‑store announcements, and one‑on‑one customer engagement. Food Preparation & Production Possess working knowledge of duties performed by all department employees and assist with preparation, cooking, and serving of food items. Implement proper and efficient food preparation and packaging techniques according to company standards. Operate kitchen and department equipment, including utensils, fryers, conventional and microwave ovens, pizza ovens, slicers, grills, food processors, wrappers, scales, printers, and pallet jacks. Prepare sandwiches, salads, pizzas, hot and cold foods, and party trays in accordance with established guidelines. Department Cleanliness, Safety & Sanitation Maintain cleanliness, visual appeal, and appropriate inventory levels in the deli case. Ensure the deli area, backroom, and all equipment remain clean, sanitized, and in adherence with safety standards. Ensure all product temperature requirements are consistently met throughout preparation, display, and storage. Team Leadership & Training Assist with scheduling, supervising, training, and assigning duties to department employees. Develop daily operational plans and monitor production processes to ensure compliance with company procedures and profitability targets. Assist in preparing sales and inventory reports and contribute to physical inventory counts every four weeks. Identify and train employees with high potential for advancement and ensure all employees are trained in store policies, sales procedures, and recordkeeping. Inventory, Merchandising & Product Management Control inventory to ensure proper quantity, quality, and freshness according to division directives. Stock shelves, rotate products, and maintain an organized cooler and storage area. Build displays, rotate merchandise, and remove outdated or spoiled product. Ensure proper code dating for all products within the department. Implement effective promotional and seasonal displays. Where applicable, operate and maintain service bars such as salad bars, wing bars, and burger bars. Receiving & Administrative Duties Perform receiving duties, including breaking down loads, verifying invoices, inspecting product quality, reporting shortages, and stocking/rotating inventory. Adhere to product temperature, storage, and packaging guidelines. Complete required administrative paperwork and maintain accurate department records. Policy Compliance Demonstrate working knowledge of company policies and guidelines as outlined in the Albertsons/Tom Thumb Employee Handbook. Perform all job duties with honesty, integrity, and in compliance with company standards.

Requirements

Working knowledge of duties performed by all department employees
Knowledge of food preparation and packaging techniques
Ability to operate kitchen and department equipment
Knowledge of company policies and guidelines

Responsibilities

Maintain enthusiastic customer awareness and provide fast, friendly, and efficient service.
Assist customers with product recommendations, special orders, and food preparation suggestions.
Answer and respond to incoming calls professionally and resolve customer complaints.
Engage in suggestive selling and additional sales techniques.
Assist with food preparation, cooking, and serving of food items.
Implement proper food preparation and packaging techniques.
Operate kitchen and department equipment.
Prepare sandwiches, salads, pizzas, hot and cold foods, and party trays.
Maintain cleanliness, visual appeal, and appropriate inventory levels in the deli case.
Ensure the deli area, backroom, and all equipment remain clean and sanitized.
Ensure all product temperature requirements are consistently met.
Assist with scheduling, supervising, training, and assigning duties to department employees.
Develop daily operational plans and monitor production processes.
Assist in preparing sales and inventory reports and contribute to physical inventory counts.
Identify and train employees with high potential for advancement.
Control inventory to ensure proper quantity, quality, and freshness.
Stock shelves, rotate products, and maintain an organized cooler and storage area.
Build displays, rotate merchandise, and remove outdated or spoiled product.
Ensure proper code dating for all products within the department.
Implement effective promotional and seasonal displays.
Operate and maintain service bars such as salad bars, wing bars, and burger bars.
Perform receiving duties, including breaking down loads, verifying invoices, inspecting product quality, and stocking/rotating inventory.
Adhere to product temperature, storage, and packaging guidelines.
Complete required administrative paperwork and maintain accurate department records.
Demonstrate working knowledge of company policies and guidelines.
Perform all job duties with honesty, integrity, and in compliance with company standards.