Assistant Deli/Bakery Manager Montgomery M1

Piggly Wiggly Food/Fresh For Less and Affiliated Companies•Montgomery, AL

4d•Onsite

About The Position

Food For Less Piggly Wiggly on Mobile Hwy is seeking a full-time Assistant Deli Department Manager who enjoys serving customers and providing excellent, courteous, and prompt customer service. We are a locally owned full-service grocery store. Our mission is to provide accessible, reliable, and safe products and services to grocery stores and other business investments efficiently and affordably through prudent business decisions for the communities we serve. We pride ourselves on great customer service, community connection, acting with integrity and respect and always be ready to serve, adapt, learn, and grow. Job Summary: The Assistant Deli Department Supervisor role is responsible for providing guidance and oversight of the assigned area with direction from the department manager and store manager during assigned shifts. Duties also include, in coordination with the Department Manager and Store Manager, managing and training staff, prepping and cooking, maintaining a clean and organized work area following all safety and sanitation procedures, and providing excellent customer service to all patrons.

Requirements

18 years of age or older
High School Diploma or Equivalent
Ability to read, write, and speak English proficiently
Ability to understand and follow instructions
Previous experience managing in a deli/cooking environment
Customer service experience
Ability to obtain Food Manager certification within 12 months
Ability to handle stressful situations
Ability to work in a fast-paced environment
Effective communication skills
Knowledge of basic math (counting, addition, and subtraction)

Nice To Haves

Excellent Customer Service Attitude and Skills
Grocery store and/or retail experience in a leadership role in the deli department to include fry cook and hot/cold bar
Strong communication skills
Ability to work flexible hours to include evenings and weekends dependably
Food Safety Manager certification
OSHA training and/or certifications

Responsibilities

Provides continuous attention to customer needs; greet, assist, and thank customers in a prompt, courteous and friendly manner.
Responsible for the food preparation in the department to include inventory, prepping, cooking, and cleaning.
Organizes, assists, and backs up all managerial duties throughout the department.
Provides leadership and guidance; analyzes situations and implement solutions independently or through the management of others.
Assists with merchandising initiatives to drive sales while ensuring overall cleanliness and organization of the store area.
In coordination with department and store management, assists in the administration of performance management by diagnosing improvement opportunities, providing effective feedback, coaching, and corrective action plans.
Assists in directing the activities and training of personnel for efficient operation of concessions and turnover of floor with optimum cleanliness and appearance.
Aides in the daily operations for merchandising, weekly payroll, scheduling, and established sales goals.
Operates department equipment and tools in a safe and appropriate manner.
Reinforces and models safety programs by complying with safety procedures and identify unsafe conditions, accidents, or issues and notify store management.
Notifies management of team member theft, customer shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy.
Maintains a clean and organized work area, including cleaning equipment and utensils.
Practices preventive maintenance by properly inspecting equipment and notifying appropriate department or store manager of any items in need of repair.
Understands the company’s checkout/purchasing procedures to include how customers and staff pay for items in the store.
Reports pricing discrepancies to Management and/or Pricing/Scan Coordinator.
Follows established policies and procedures (where applicable) for rewards programs, gift cards, and coupons.
Adheres to all food safety regulations and guidelines to include maintaining a clean and orderly work area.
Assists with inventory management and ordering supplies as needed.
Performs other duties as assigned to include stocking, cleaning, etc.
Must be able to perform the essential functions of this position with or without reasonable accommodation.