Assistant Coordinator - Midway Cashier

Del Mar Fairgrounds/22nd District Agricultural Association • Del Mar, CA

1d • $19 - $20 • Onsite

About The Position

This position is responsible for selling ride and carnival tickets, Pay-One-Price Wristbands, and the redemption of pre-purchased midway items to patrons during the annual San Diego County Fair, providing excellent customer service for the Midway Admissions department.

Requirements

• Ability to interact with the public and staff in a friendly, helpful, and professional manner.
• Excellent teamwork and interpersonal skills, good judgement and professionalism, customer service focused, quick learner with organization and problem-solving skills.
• Detail-oriented with the ability to apply basic mathematical skills.
• Being bilingual is a plus, as our patrons may speak a variety of languages.
• Basic knowledge of computer programs like Microsoft Office.
• Ability to adapt to change and can respond with patience in a difficult interaction with patrons.
• Must be available to work a variety of shifts, including weekends and holidays (Fourth of July).

Nice To Haves

• Being bilingual is a plus, as our patrons may speak a variety of languages.

Responsibilities

• Provides excellent customer service by interacting courteously, answering questions accurately, and resolving complaints for customers attending events.
• Performs credit card transactions accurately.
• Uses ticketing system to sell and redeem e-tickets and Pay-One-Price Wristbands and reload e-tickets.
• Understands and explains ticketing policies and procedures to customers.
• Courteously listens to and resolves customer issues with patience and respect.
• Complies with all procedures and guidelines for all payment transactions.
• Adheres to opening and closing procedures and reconciles daily transactions.
• Performs other related duties as assigned or requested when needed.
• Promotes the District's F.A.I.R. values by creating a quality guest experience for both internal and external customers.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed