Assistant Controller

Business Processing SolutionsDallas, TX
19h$130,000 - $145,000Remote

About The Position

Duncan Solutions, LLC, is a full-service transportation management company that focuses on connecting people, technology, and data to make cities more livable and efficient. As a leading provider of parking and tolling management solutions, we support municipal and commercial clients with citation processing, debt collection, DMV registered owner identification, back-office transaction processing, image review, customer service center and customer experience (CX) operations, integrated on-street parking management, and more. The Assistant Controller / Order to Cash Manager is responsible for overseeing the end-to-end order-to-cash process, ensuring accuracy, efficiency, and compliance across customer invoicing, cash application, and collections activities. This role provides leadership to a team of operations and accounting professionals, supports continuous improvement initiatives, and partners cross-functionally to optimize financial processes and controls. The position also offers exposure to private equity-backed financial rigor, ERP implementation, and client cash account management.

Requirements

  • Must be highly organized, efficient, and have strong attention to detail and financial accuracy.
  • Demonstrated ability to track down information and data at a very granular level of detail.
  • Strong verbal and written communication skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Strong experience with using automation to reduce low value-added work.
  • High school diploma or GED required.
  • Minimum of 5–7 years of progressive experience in accounting, finance, or order-to-cash operations.
  • Proven experience in optimizing order to cash processes and improving efficiency.

Nice To Haves

  • Bachelor’s degree in finance, accounting or a related field, preferred but not required.
  • CPA preferred.
  • Advanced proficiency in Microsoft Excel; experience with NetSuite or similar ERP strongly preferred.
  • Strong analytical and problem-solving abilities.
  • Excellent communication skills, both written and verbal.
  • Able to multi-task and prioritize work under competing demands.

Responsibilities

  • Lead the day-to-day operations of the order-to-cash function, including billing, cash applications, account reconciliations, and collections.
  • Oversee the accuracy and integrity of client cash accounts and related financial transactions.
  • Manage, mentor, and develop a team of operations professionals, fostering accountability, efficiency, and collaboration.
  • Develop and implement process improvements to enhance accuracy, timeliness, and scalability of the order-to-cash cycle.
  • Ensure adherence to GAAP, internal controls, and company financial policies.
  • Partner with Accounting, FP&A, and Operations teams to streamline workflows, resolve issues, and align on financial reporting objectives.
  • Prepare and analyze financial and operational reports to monitor performance, identify trends, and recommend corrective actions.
  • Support audit requests, system enhancements, and special projects related to order-to-cash and revenue cycle management.
  • Maintain a high level of professionalism and demonstrate a hands-on, “roll-up-your-sleeves” approach to problem-solving and execution.
  • Perform other duties as assigned.

Benefits

  • Medical, Dental, & Vision Insurance
  • Healthcare & Dependent Flexible Spending Accounts (FSA)
  • Health Savings Account (HSA) with Employer Contribution
  • Company Paid Life and AD&D Insurance
  • Company Paid Short- & Long-Term Disability
  • Employee Assistance Program (EAP)
  • 401(k) with Employer Match (Traditional/Roth/Safe Harbor)
  • Paid Time Off
  • 10 Company Holidays
  • PTO Accrual
  • Sick Time Accrual
  • Parental Leave
  • Jury Duty
  • Military Leave
  • Bereavement
  • Life and AD&D Insurance for Employees/Spouse/Child(ren)
  • Critical Illness
  • Accident Insurance
  • Identity Theft Insurance
  • Pre-paid Legal Insurance
  • Dependent Care Flexible Spending Account (DCFSA)
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