About The Position

At EXP, we’re driven to provide innovative solutions for the world’s built and natural environments. As a team of engineers, architects, designers, scientists, creators and a community of professionals, we bring diverse and talented people together to solve the world’s most complex challenges. Here, you join a team that leverages differences, harnesses their entrepreneurial spirit in an employee-owned company, that believes diversity is what gives us strength, seeks sustainable results and shares ambitions for each other, our clients and the communities we are part of and serve. To be a part of EXP means to have your own experience, while staying connected to a global network of professionals, who believe we are a part of something bigger. Together, we are EXP. Are you ready to design your future? Be our next Assistant Community Outreach Specialist Your work environment at EXP EXP US Services is seeking an Assistant Community Outreach Specialist to join our team in the South Florida region. The ideal candidate will be based in the Miami-Dade County area, an outgoing person experienced in communications and/or marketing, customer-service focus required. Someone who will thrive in a fast-paced and dynamic organization. The Assistant Community Outreach Specialist needs to be focused on customer service. Assists in addressing and resolving public concerns related to projects. Assists with the planning and implementation of public meetings and special events.

Requirements

  • Excellent written, verbal, and presentation skills.
  • Strong experience with Microsoft programs (Word, Excel, and PowerPoint)
  • Ability to perform responsibilities with a significant degree of independence, initiative, creativity, and expert judgment.
  • Deadline and detail oriented.
  • Familiarity with digital communications, including websites, social media, signage, direct mail campaigns, and graphic design.
  • Willingness to travel to project locations.

Nice To Haves

  • Bilingual (Eng/Spa) is a plus, but not necessary.

Responsibilities

  • Performing customer satisfaction surveys
  • Performs website updates and audits
  • Assists with door-to-door dissemination of project-specific information
  • Supports public meetings and special events
  • Prepares materials and staff the sign-in table
  • Supports the activities of the Community Outreach Specialist as needed and approved
  • Tracks and prepares an electronic file with all project communication of each project upon completion for submission to the Department’s Project Manager
  • Executes other duties relevant to the position, assisting with the development of strategic alliances and partnerships
  • Adhering to government communications protocols and other requirements
  • Responsible for working closely with teams and on individual projects, often multiple projects at one time
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