Assistant Community Manager

Associa • Winchester, MA

5d

About The Position

Exciting new career opportunity for an Assistant Community Manager for a newly developed 55+ active adult community in Winchester.
Daily responsibilities:
Monitor the Front Desk.
Meet and greet homeowners, visitors, contractors, vendors, and developers.
Research and respond to inquiries in-person, by phone, and email.
Input and update community and homeowner information in the database.
Mass email community information and updates to homeowners.
Mange all correspondence to homeowners.
Receive, sort, and distribute mail, packages, and deliveries.
Issue and activate key FOBS.
Other duties as assigned.

Requirements

• 1+ year of Front Desk Reception, Administrative Assistant, or in-person Customer Service experience in the association, single-family, multi-family, vacation rental, hotel, or hospitality industries.
• Professional communication skills (written and spoken) and a proactive communication style.
• Driven to provide a high level of customer service to homeowners, visitors, and team members.
• Takes the initiative to assist others and offer solutions.
• Well versed on Microsoft Office Suite (Word, Excel, and Outlook).

Responsibilities

• Monitor the Front Desk.
• Meet and greet homeowners, visitors, contractors, vendors, and developers.
• Research and respond to inquiries in-person, by phone, and email.
• Input and update community and homeowner information in the database.
• Mass email community information and updates to homeowners.
• Mange all correspondence to homeowners.
• Receive, sort, and distribute mail, packages, and deliveries.
• Issue and activate key FOBS.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees