Assistant Community Manager

Cascade Management•Seatac, WA

9d•$23 - $30•Onsite

About The Position

Cascade Management, Inc. and its principals began providing property and asset management services in 1974. We continue to manage the majority of properties from our original portfolio, which has grown substantially over time. Through our growth, the commitment to our properties, owners and employees remains fundamental to our values. Cascade Management’s Service Model is the foundation of everything we do and is expected to be upheld every day you come to work. Our Service Model represents the most important behaviors and actions to ensure a stakeholder interaction is positive every time. As an integral part of the Cascade team, all members are expected to carry out our Service Model of Friendly, Helpful, Knowledgeable, Respectful, and Responsive. The Assistant Community Manager assists the Community Manager with coordinating business operations of HUD/RD or Tax Credit properties, providing eligible individuals with unfurnished housing in multi-family dwellings.

Requirements

High school diploma or general education degree (GED); and one year related experience and/or training; or equivalent combination of education and experience.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Responsibilities

Assist Community Manager with overseeing complex operations, ensuring that the highest possible occupancy is maintained through continuous outreach efforts and advertisements as specified by the Affirmative Fair Housing Marketing Plan.
Complete and submit timely weekly reports; maintain neat and legible records at all times.
Implement CMI’s policies as found in the MPM.
Ensure compliance with applicable federal and state regulations associated with business operations; ensure that the Grievances and Appeals Procedure is posted in the office as well as the "Equal Housing Opportunity", "Justice for ALL", and labor posters.
Notify residents of Rental Assistance when assigned by the corporate office.
Transfer of over/under-housed residents by moving residents to properly sized housing unit.
Show apartments, accept applications, and screen applicants (verify and certify each resident’s income at initial, interim, and annual recertification) to determine eligibility in accordance with company policies and procedures and applicable regulations; complete resident move-in sheet with resident; ensure utilities are transferred.
Understand rental agreement and residency policies and be able to explain them to residents.
Handle resident evictions along with the service and preparation of appropriate notices.
Maintain waiting list files of eligible applicants and files of removed/rejected applicants (25% of total units is used to determine how many eligible applicants should be available at all times).
Collect rents, maintain petty cash, ensure proper accounting of monies collected, and make deposits in a timely manner; log and collect late charges, NSF, and other charges; deliver rent increase notices to residents.
File and maintain resident records; keep an adequate supply of forms and postage on hand.
Prepare budget recommendations and submit to Community Manager for review as part of annual budget process.
Promote harmonious relations among tenants, employees, owners, and the local community.
Enforce house rules in accordance with company policies and procedures; maintain a pleasant, helpful manner at all times and know the number of adults and/or children in the complex along with their name and apartment number.
Make recommendations to management for improvement of company policies, procedures, and practices.
Regular and reliable attendance during scheduled hours
Travel as required for in person classes and annual education conferences
Perform other duties as required.