Assistant Community Manager (Fort Drum Mountain Community Homes)

WinnCompanies•Fort Drum, NY

3d•$20 - $23•Onsite

About The Position

WinnCompanies is looking for an Assistant Community Manager to join our military team in Fort Drum, NY. In this role, you will be responsible for assisting the Community Manager or Senior Community Manager with the routine operation of the community. The purpose of this position is to provide the additional capacity needed to manage the community effectively.The pay range for this role is $20.00-$23.00 per hour dependent on experience. This position is located at a federal facility. In accordance with the REAL ID Act, effective May 7, 2025, a REAL ID compliant driver's license/ID is required in order to access the federal facility.

Requirements

High School diploma or GED equivalent required.
1+ years property management experience preferred.
Demonstrated leadership or management education required.
A current vehicle license in good standing and meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.
Proficiency in Microsoft Office is required.
Yardi knowledge preferred.

Nice To Haves

College education preferred
NALP designation preferred

Responsibilities

First point of escalation for customer service or management related issues in the Community Center.
Responsible for rent collection of delinquent accounts, recoup current resident damage, daily bank deposit and other financial responsibilities.
Manage the day-to-day operations at the community center or office including direction to the Resident Service Coordinators and other staff. Do not have hiring, termination or formal disciplinary authority.
Responsible for checking all property management team data entry for accuracy within community database Yardi.
Review and approve all new resident files.
Enforce resident guide and community standards by regularly inspecting common area of community.
Monitor and assist in completing resident journey touch points.
Ensure all required daily, weekly, and monthly reports are complete, accurate and on time.
Maintain a fundamental working knowledge of all lease documentation and resident guide policies and procedures.
Actively assist and participate in the organization and execution of company sponsored resident events including social events, educational classes and community programs.
May be responsible for Resident Service Coordinator duties as needed such as move-ins, move-outs.
May conduct move out assessments with departing residents and assess any charge for damages.
May be responsible for conducting move out information sessions.
In the absence of the Community Manager or Senior Community Manager, Assistant Community Manager serves as acting community manager; in which staff within the community shall report to.
Promote and practice incident-injury free (IIF) and sustainability.
May require nights and weekends for special events.