Assistant Community Manager (56419)

BH MANAGEMENT SERVICES LLC•Louisville, KY

8d•$23 - $25•Onsite

About The Position

As the Assistant Community Manager, you’ll have a big mission. If you choose to accept it, your mission will be assisting in all operational duties of the Community Manager, including, but not limited to, reporting, rent processing, and overseeing the community and community staff in the Community Manager’s absence. Exhibits a solid commitment to the service needs of all customers and represents the company in a professional and courteous manner. As you can likely tell, 'how' things are done matters just as much as ‘what’ was done here at BH!

Requirements

Previous property management industry experience.
Where required by law, must have state leasing license or ability to obtain the required license(s) within the timeframe required by law.
Effective computer technology skills and basic knowledge of MS Office Suite.
Effective oral and written communication skills.
Ability to handle multiple projects and thrive in a fast-paced, competitive environment

Nice To Haves

Previous bookkeeping/account reconciliation experience.
Knowledge of Yardi Voyager/CRM experience.

Responsibilities

Assists with daily and month-end reporting, including accurate reporting on resident ledgers.
Responsible for posting rent, collection on delinquency, the eviction process, creating/posting POs, and daily deposits.
Post notices to vacate and other community communication as needed.
Secures and manages lease renewals and prepares new lease paperwork for approval. (applies to locations without a renewal specialist only).
Physically walk and inspect the community daily, addressing issues and verifying property conditions meet company standards.
Responsible for checking, responding to and documenting community and individual emails, voicemails, and text messages.
Assist in hiring and training of new team members as needed.
Monitors resident satisfaction through various methods of communication.
Develops and maintains knowledge of the property and competitors in the area.
Oversees property operations and staff in the Community Manager’s absence.
Assist with leasing job duties, including touring prospective residents and preparation of lease agreements, as directed to meet business needs.
Responsible for posting all charges to resident and non-current resident accounts.
Complete pre and post-move-out inspections to assess for damages.
Complete final account statements and ensure balances are sent to collections or refunds processed per BH policies.
Other duties as assigned.