Assistant Community Manager

Wendover ManagementLongwood, FL
5dOnsite

About The Position

As an Assistant Community Manager at Wendover, you’ll be the front line of hospitality and service—welcoming new residents, supporting current ones, and helping the Community Manager bring our vision to life. From leasing and renewals to event planning and digital engagement, you’ll ensure that every interaction reflects the care and connection we value most. This role is a key part of the on-site team and works under the leadership of the Community Manager to ensure the community operates smoothly, successfully, and in alignment with our Wendover values and standards.

Requirements

  • Bachelor’s degree preferred
  • Experience in property management, leasing, or residential customer service
  • Solid understanding of leasing processes, property systems, and compliance standards
  • Proficiency with Microsoft Office, property management systems, and platforms like Instagram and Facebook
  • Exceptional communication and interpersonal skills
  • Highly organized with strong time management abilities
  • A service-first mindset and the ability to collaborate across departments
  • Professional presence, adaptability, and a proactive attitude
  • A strong sense of pride in your work and a heart for service
  • A keen eye for detail and a proactive mindset toward safety and presentation
  • Promote a collaborative culture rooted in respect, ownership, and accountability

Nice To Haves

  • Industry certifications such as CALP or CAM are a plus

Responsibilities

  • Manage leasing and renewal activities to support occupancy and revenue goals
  • Assist with rent collection and track unit availability to ensure accurate reporting
  • Collaborate on the development and execution of community events and resident engagement activities
  • Help maintain active and relevant content across the community website and social media channels
  • Support local marketing initiatives to drive qualified leasing traffic
  • Coordinate with vendors and maintenance staff to ensure timely work orders and clean unit turns
  • Process invoices and assist with budget tracking under the direction of the Community Manager
  • Provide prompt, professional service to residents, vendors, team members, and ownership
  • Help uphold high standards of quality, cleanliness, and resident satisfaction
  • Maintain accurate leasing files, applications, and documentation to support audits and compliance
  • Monitor and report any potential safety concerns, contributing to a secure, well-maintained environment
  • Ensure all communication and leasing activity is aligned with company policies and regulatory standards
  • Support emergency response or weather-related coordination when needed
  • Work collaboratively across teams and contribute to a positive, respectful community environment
  • Collaborate with office staff on community projects or resident needs as requested
  • Embrace our shared responsibility culture—where every team member plays a role in safety, service, and success

Benefits

  • Medical Insurance: Wendover covers 90% of the associate-only premium up to a select plan level
  • Dental & Vision Insurance
  • Health Savings Account (HSA) for HDHP plans
  • Flexible Spending Accounts (FSA)
  • Short-Term & Long-Term Disability
  • Life Insurance
  • Employee Assistance Program (EAP) for mental and emotional well-being
  • Generous Paid Time Off (PTO)
  • Paid Holidays
  • Additional time off for community engagement or personal development
  • 401(k) Retirement Plan with 100% company match up to 3% of your salary
  • Rent Discounts at select Wendover communities
  • Ongoing Learning & Tuition Reimbursement
  • Opportunities for Career Advancement and Leadership Growth
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