Assistant Community Manager

WESTWARD360 ASSOCIATION MANAGEMENT LLC • Naperville, IL

28d • $21 - $22 • Hybrid

About The Position

Westward360 is looking to add an Assistant Community Manager to join our growing team in the Naperville area. If you want an opportunity to grow with a company on the rise, look no further! We pride ourselves in providing the ultimate experience for our clients.

Westward360 is a leader in the Property Management industry, with locations across the map. We service condo, townhome, and homeowner associations, and provide rental management services to multi-family, single-unit, and co-op properties.

Requirements

• Experience in the Community Management field is preferred.
• Experience with Google Workspace (Gmail, Sheets, Docs, Drive, etc.).
• Experience with Vantaca software (preferred, not required).
• Advanced communication skills both written and verbal.
• Ability to plan ahead and consistently multitask.

Responsibilities

• Be the first point of contact for any callers, clients or visitors.
• Answer phones, respond to owner emails and phone calls within 24-48 hours, forwarding calls to the appropriate party if unable to assist. Some calls may be onsite specific, and some may be broader calls to the company overall.
• Assist community manager and the community board of directors with the day-to-day community management operations.
• Handle the rentals for the clubhouse as well as programming/distributing fobs for the clubhouse.
• Communicate with vendors, suppliers, legal teams, etc.
• Be the liaison between the community owners, board of directors and community manager.
• Update owner, tenant, and/or property manager contact information in systems (email addresses, cell phone numbers, etc.).
• Assist with processing ARC applications and review to ensure all necessary documents are submitted.
• Maintain logs (copies, postage, etc.).
• Attend occasional staff meetings in the main office in Naperville.

Benefits

• Compensation range of $21-$22/HR
• Monthly cell phone stipend
• Multi-site schedule - 20 hours per week on-site at a community clubhouse office + 20 hours per week at suburb office or WFH
• Company issued work computer
• Medical/Dental/Vision insurance
• Front loaded PTO
• 401k - Company match up to 4%
• Long and short term disability at no cost to employee

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed