Assistant Community Manager

ROUNDHOUSE COMMUNITIES LLC • Garden City, ID

4h • $20 - $22

About The Position

The Assistant Community Manager will be responsible for supporting the Community Manager in all aspects of property management, including leasing, rent collection, maintenance coordination, resident relations, and financial reporting.

Requirements

• High school diploma or GED required.
• Minimum one year bookkeeping, accounting, financial or related experience.
• Proficient in Microsoft Office Suite - Word, Excel, PowerPoint, Outlook and Teams.
• Knowledge of applicable laws and regulations related to property management.
• Customer service oriented and passion for property management.
• Strong desire to lead in your role and the local community.
• Excellent communication and interpersonal skills.

Nice To Haves

• Minimum two years of sales experience.
• Minimum one year of experience in onsite multi-family housing.?
• Experience with property management software (Yardi Voyager, RentCafe, Appwork, and CRM).

Responsibilities

• Collect and process rent payments, track resident accounts, issue late notices and assist with collections/write-offs.
• Coordinate move-ins/outs, including inspections, documentation, and processing deposit accounting.
• Respond promptly and professionally to resident inquiries, concerns, and complaints.
• Oversee maintenance requests and ensure timely completion of work orders.
• Manage lease renewals, violations, and notices in compliance with policies.
• Support marketing efforts and community outreach to drive occupancy.
• Assist with leasing conduct tours, process applications, and prepare lease agreements.
• Maintain accurate records in CRM systems and resident files.
• Assist with invoices, financial reporting, occupancy reporting, delinquency tracking, and monthly/annual reporting.
• Monitor and achieve community goals, including renewals, occupancy, turn times, and maintaining at least a 35% rental closing ratio.
• Support resident retention efforts, which may include organizing or executing occasional resident events or initiatives.
• Demonstrate teamwork, professionalism, and a commitment to excellence.
• Follow all safety procedures as outlined in the Employee Handbook, SOPs, and safety labels on all equipment.?
• Ensure compliance with Fair Housing laws, safety procedures, and company policies.
• Always represent the company professionally and positively.

Benefits

• Medical, including a zero-cost employee plan
• Dental and vision coverage
• Mental wellness program
• Gym membership stipend
• 401(k) with employer match
• Company-paid life insurance
• Short-term and long-term disability coverage options
• Annual discretionary bonus
• Paid time off (PTO) and 9 company-paid holidays
• Paid maternity and parental leave
• Employee housing discount
• Cell phone stipend
• Alternative transportation allowance
• Monthly coffee coupon
• Perks at Work program
• Professional development support
• Peer recognition program
• Years of service awards
• Infinite possibilities program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees