Assistant Community Manager
About The Position
Are you a dynamic and experienced property management professional looking for an opportunity to make a meaningful impact? Related Affordable is seeking a dedicated and detail-oriented Assistant Community Manager to support the daily operations of our affordable housing community in Roanoke, VA. In this role, you will collaborate closely with the Community Manager to maintain a well-functioning, welcoming environment for our residents. Your responsibilities will encompass administrative tasks, resident relations, and ensuring compliance with affordable housing regulations.
Requirements
- Minimum of 2 years of property management experience, preferably in affordable housing.
- Familiarity with affordable housing programs (e.g., Project-Based Section 8, LIHTC) and compliance requirements.
- Experience with RealPage, OneSite, and JD Edwards (or similar property management software).
- Excellent communication and interpersonal skills, with a commitment to providing exceptional customer service.
- A proactive, problem-solving mindset with a passion for creating great living experiences.
- Demonstrated ability to maintain confidentiality and navigate sensitive issues professionally.
- Demonstrates accountability and reliability by taking full ownership of projects and outcomes, prioritizing precision and attention to detail, and approaching challenges with grit, resilience, and proactive problem-solving, while continuously engaging in learning and development to enhance performance; fosters collaboration and a resident-centered environment, ensuring empathy, respect, and cross-functional success in all interactions.
Responsibilities
- Assist in managing leasing activities, marketing efforts, resident recertifications, and general administrative duties to ensure efficient community operations.
- Handle accounts payable and receivable, aid in rent collection, and assist in managing delinquencies to maintain the financial health of the community.
- Address resident concerns promptly and professionally, fostering a positive living environment. Assist in organizing resident appreciation and retention events to build a strong community spirit.
- Ensure adherence to affordable housing program requirements (e.g., HDC, HCR, HUD, LIHTC) by maintaining accurate records and supporting compliance audits.
- Collaborate with maintenance staff to ensure timely and high-quality property upkeep, contributing to a safe and pleasant living environment.
- Assist in preparing reports to monitor community performance and identify areas for improvement.
Benefits
- Lots of paid time off (19+ days!) – we value your life outside of work.
- Customizable total rewards package – pick from our medical, vision and dental options, along with our life insurance and an Employee Assistance Program
- Financial wellness perks to set you up for success - such as 401(k), FSA & HSA, employer-paid life and AD&D insurance; paid leave & disability programs.
- Mental health resources, such as counseling, are available to our team members.
- Fertility benefits – such as surrogacy, adoption assistance and more!
- Paid time off to volunteer and we will match your charitable donations! We are a passionate team making real impact on the world!
- Grow with us – learning & training programs; tuition & certification reimbursement; internal advancement opportunities are available.…and so much more!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
