Assistant Community Manager

WESTWARD360 ASSOCIATION MANAGEMENT LLC•Des Plaines, IL

13d•$24 - $26

About The Position

Westward360 is looking to add an Assistant Community Manager/Receptionist to join our growing team in Des Plaines. If you want an opportunity to grow with a company on the rise, look no further! We pride ourselves in providing the ultimate experience for our clients. Westward360 is a leader in the Property Management industry, with locations across the map. We service condo, townhome, and homeowner associations, and provide rental management services to multi-family, single-unit, and co-op properties.

Requirements

Experience in the Community Management field is preferred.
Experience with Google Workspace (Gmail, Sheets, Docs, Drive, etc.).
Advanced communication skills both written and verbal.
Ability to plan ahead and consistently multitask.

Nice To Haves

Experience with Vantaca software (preferred, not required).

Responsibilities

Be the first point of contact for any callers, clients or visitors.
Answer phones, respond to owner emails and phone calls within 24-48 hours, forwarding calls to the appropriate party if unable to assist. Some calls may be onsite specific, and some may be broader calls to the company overall.
Assist community manager and the community board of directors with the day-to-day community management operations.
Communicate with vendors, suppliers, legal teams, etc.
Be the liaison between the community owners, board of directors and community manager.
Update owner, tenant, and/or property manager contact information in systems (email addresses, cell phone numbers, etc.).
Assist with processing ARC applications and review to ensure all necessary documents are submitted.
Maintain logs (copies, postage, etc.).