Assistant Community Manager
About The Position
At Griffis Residential, we believe in creating exceptional living experiences for our residents. With a portfolio of luxury apartment homes across the country, we take pride in our commitment to providing unmatched comfort and convenience. Our team thrives on fostering a sense of community and delivering exceptional customer service. Join our vibrant community management team and take your career to new heights at Griffis Residential! We're seeking an enthusiastic and detail-oriented Assistant Community Manager to support all aspects of our community operations. Work closely with the Community Manager to ensure exceptional service and smooth functioning of our community.
Requirements
- High School diploma required; Bachelor's degree or relevant certification (CAM/ARM) preferred.
- Minimum of two (2) years of experience in multi-family housing or a related industry.
- Strong attention to detail and commitment to high customer service standards.
- Excellent time management and prioritization skills.
- Proficiency in Microsoft Outlook, Excel, and Word.
- Exceptional communication and organizational skills.
- Familiarity with property operations, lease terms, and contract enforcement.
- Demonstrated commitment to diversity and an inclusive work environment.
Responsibilities
- Assist the Community Manager in overseeing and supervising community associates.
- Support leasing and marketing standards, conducting apartment tours, and assisting prospective residents.
- Prepare lease agreements and renewal letters, ensuring timely delivery and follow-up.
- Conduct market surveys and provide reports to the corporate office.
- Review resident files, address unpaid fees, and enforce lease terms.
- Assist in organizing resident activities and maintaining loyalty programs.
- Manage daily operations in compliance with company policies.
- Identify areas for improvement and suggest strategies to enhance efficiency.
- Embrace our cutting-edge iPad leasing and marketing standards to connect with prospective residents, showcase available apartments, and secure leases.
- Perform other duties assigned by the Community Manager.
Benefits
- Rental Discount of 50%
- Onsite Associate Bonus Program. Including a quarterly bonus of up to 15% per annual salary earnings, retention bonus program and occupancy bonus program starting at $175 per lease.
- 11 paid holidays per year including floating holidays
- Up to 16 hours of volunteer time off
- Minimum of 120 hours (3 weeks) of paid time off (PTO) accrual starting immediately for new hires
- Griffis Residential 401K Retirement Savings Plan with company match up to 4%
- Medical insurance program options
- Dental insurance
- Vision insurance
- Flexible Spending Accounts and Health Savings Accounts
- Company paid Basic Life/AD&D insurance for Associate (1x your annual base earnings up to a maximum of $350,000)
- Voluntary Life/AD&D insurance for Associate, spouse, and children
- Company paid short and long term disability program
- Group accident insurance, critical illness insurance, hospital care plan
- Employee Assistance Program (EAP)
- Paid New Parent Leave (up to 6 weeks of 100% wage replacement for primary caregivers and 2 weeks 100% wage replacement for secondary caregiver)
- Generous tuition reimbursement up to $5,250 per year
- Associate Referral Award Program of $1,000
- PTO Donation Program
- PTO Exchange for Student Loan Repayment Program
- Wellness Program including reimbursement for fitness and mindfulness memberships/subscriptions
- Associate discount program for travel, hotels, cell phones, pet insurance, and everyday items
- Associate Recognition Programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
101-250 employees
