Assistant Community Manager

SYNCO Properties, Inc. • Winston-Salem, NC

3d

About The Position

We are seeking a dedicated Assistant Community Manager to support the daily operations of our residential apartment community. This role assists the Community Manager in maximizing property performance while ensuring outstanding resident service, operational excellence, and compliance with policies and Fair Housing regulations.
SYNCO Properties, LLC is a dynamic customer-focused real estate management company dedicated to fostering strong communities and delivering exceptional service. We pride ourselves on our collaborative team environment, commitment to professional growth, and the opportunity to make a meaningful impact on the lives of our residents and clients.
Additionally, we offer a competitive benefits package designed to support the well-being and success of our team members, including the following:
Competitive Salaries and Bonus Programs
Medical, Dental, Vision Insurance
Short and Long-Term Disability (STD/LTD)
Life Insurance
Employee Assistance Program
401(K) Plan with Company Match
Competitive Paid Time Off Program
Paid Holidays (10)
Generous Employee Apartment Rental Discounts
Training, Promotional Opportunity and Advancement
Wellness Reimbursements – Up to $200 Annually
New Employee Referral Program - $1,000

Requirements

• High school diploma required
• Previous on-site property management experience required
• Excellent leasing, sales, and customer service skills
• Strong communication skills, both written and verbal
• Proficiency with computers
• Valid driver’s license and reliable transportation required
• Must be able to walk property and climb stairs regularly
• Customer Service & Problem Solving
• Dependability & Initiative
• Use of Technology & Attention to Detail
• Teamwork & Professionalism
• Ability to work independently and collaboratively
• Commitment to Fair Housing compliance

Nice To Haves

• YARDI experience preferred

Responsibilities

• leasing apartments to qualified applicants
• reviewing lease agreements and community rules with new residents
• maintaining strong resident relations through timely and professional communication
• coordinating resident events
• ensuring vacant units are market-ready
• keeping common areas and the office maintained to high standards
• accepting and tracking service requests
• following up on maintenance within 24 hours
• collecting rent and deposits
• delinquency management
• conducting regular property inspections
• preparing leasing and financial reports
• maintaining accurate records
• supporting company procedures
• upholding a professional and welcoming environment
• ensuring office hours and resident needs are consistently met

Benefits

• Competitive Salaries and Bonus Programs
• Medical, Dental, Vision Insurance
• Short and Long-Term Disability (STD/LTD)
• Life Insurance
• Employee Assistance Program
• 401(K) Plan with Company Match
• Competitive Paid Time Off Program
• Paid Holidays (10)
• Generous Employee Apartment Rental Discounts
• Training, Promotional Opportunity and Advancement
• Wellness Reimbursements – Up to $200 Annually
• New Employee Referral Program - $1,000

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees