About The Position

This Assistant Community Manager position at Villas de la Terraza involves supporting the Community Manager in daily operations, maintaining an engaging presence within the community, and managing various administrative and financial aspects. The role is crucial for ensuring the smooth functioning of the property, including rent collections, tenant notices, leasing processes, and property inspections. The company is committed to fostering an inspiring and inclusive environment, offering diverse benefits and opportunities for employee empowerment and engagement.

Requirements

  • High energy and positive attitude to contribute to an awesome atmosphere
  • Financial skills/background to lead and support the rent payment management process
  • Present a positive and professional image, supporting a strong customer service orientation
  • Great customer service with excellent communication skills from relatable experience whether property leasing or hospitality (hotels, restaurants), retail service, etc.
  • High School diploma or equivalent
  • Strong administrative and organizational skills with excellence in time management
  • Superb coordinating and prioritizing skills to assist the Property Manager with vendors and contractors for property projects
  • Ability to effectively, professionally help and support property leasing procedures
  • Solid Computer skills, including working knowledge of MS Office Suite (Outlook, Teams, Word, Excel)
  • Must have a valid driver's license, current automobile insurance, and reliable transportation

Nice To Haves

  • 2+ years of residential leasing and/or property management experience
  • Bachelor’s degree in business or related field
  • Property Management Software database experience
  • Bilingual

Responsibilities

  • Professionally managing and assisting the Community Manager to lead the team daily
  • Operations of the community, maintaining an engaging and motivating presence
  • Managing accounts, rent collections, and tenant notices; effectively utilizes software to ensure accuracy and timeliness of process
  • Analyze weekly leasing reports and forecast occupancy trends, recommending any changes to the Community Manager
  • Manage rent collections, late notices and posting rent, timely reporting statuses to Community Manager for next steps
  • Review and inspect vacancies, make-ready apartments and models; professionally community with maintenance to support timely turnaround
  • In support of occupancy goals and initiatives, active process applications, conducting background and credit checks as required
  • Secures property and implements safety precautions
  • Responds to emergencies
  • Other task and duties as assigned

Benefits

  • Medical plans with choices to fit your needs
  • Dental and Vision insurance options
  • Health Savings Account (HSA) with employer contribution
  • Financial security benefits including 401k Plan with company match
  • Optional life insurance +addl voluntary life
  • Optional short-term disability +options for long-term disability
  • Supplemental life insurance with critical health insurance and accident insurance
  • Vacation program accruing immediately upon hire
  • Sick time when you need it
  • Paid holidays + floating holidays to celebrate those special times
  • Company-sponsored wellness initiatives
  • Continuous education with development programs and more!
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