Affordable Assistant Community Director

Indigo Real Estate Services•Issaquah, WA

1d•Onsite

About The Position

At Indigo Real Estate, we attribute much of our properties' successes to the strengths of our team members and we are seeking an experienced Assistant Community Director who is passionate about customer service, affordable housing, and is driven to succeed. This role is responsible for planning, controlling, and directing the day-to-day operation of the property, and for maintaining effective and harmonious resident relations. The Assistant Community Director must be capable of structuring the office workflow and organization of the office. They will manage to meet corporate financial objectives and protect the value and integrity of the real estate, respective of all fair housing requirements and any applicable government agency standards. The role also ensures the compliance requirements of the property are met. This includes, but is not limited to, personnel training and management, leasing, collections, resident services, maintenance, budgeting, capital improvements, accurate reporting, and compliance with all applicable partners, laws and company policies.

Requirements

Presently or recently employed with a property management company
Minimum of 3 years of property management experience
Minimum of 3 or more years of experience working in the Low-Income Housing Tax Credit (LIHTC) program
Resume must include number of units for current and past employment
Experience in supporting lease-up/property launch goals and timelines
Ability to exercise quick and accurate judgement and maintain confidentiality
Effective conflict resolution and customer service skills
Ability to set priorities and multi-task with a strong attention to detail

Nice To Haves

Experience in managing multifamily or 55+ senior properties
Ability to supervise a team of 3 or more
Ability to communicate effectively both verbally and in writing
Extremely organized and structured
Experience with successfully managing more than one community
Able to work well under pressure, is self-motivated, self-directed, and is able to work with/without direct supervision
Tax Credit experience
Working knowledge of Yardi or other property management software preferred

Responsibilities

Responsible for planning, controlling, and directing the day-to-day operation of the property
Maintaining effective and harmonious resident relations
Structuring the office workflow and organization of the office
Manage to meet corporate financial objectives and protect the value and integrity of the real estate, respective of all fair housing requirements and any applicable government agency standards
Ensure the compliance requirements of the property are met
Personnel training and management
Leasing
Collections
Resident services
Maintenance
Budgeting
Capital improvements
Accurate reporting
Compliance with all applicable partners, laws and company policies
Ensure adherence to safety policies and procedures
Maintain accurate accounting for site level revenue and expenses including rent collection and timely submission of invoices and bids
Enact standards for weekly and monthly reporting, maintaining accurate resident files and affordable housing compliance, if applicable
Collaborate to support property marketing strategies consistent with established procedures
Assist in coordination and updates to advertisements and listings, especially via third-party Independent Listing Services (ILS)
Preparing materials for annual budgets and ongoing monitoring of cost center expenditures and forecasts, adhering to financial targets
General support for the Community Director, and other duties as assigned

Benefits

A positive, team-oriented work environment
Competitive salary
Performance incentives
Full benefits package for full-time employment upon meeting eligibility requirements
Medical/Dental/Vision
Medical Flex-spend Account
Life Insurance
401(k) Retirement Savings plan with Employer match
Vacation Time
Sick & Safe Leave
Numerous, additional employee resource programs