Assistant Claims Workers Compensation - ONSITE

Sedgwick • Hampton, VA

2d • Onsite

About The Position

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Assistant Claims Workers Compensation - ONSITE PRIMARY PURPOSE : To provide support to the claims staff and to perform other office tasks depending on the client program. ESSENTIAL FUNCTIONS and RESPONSIBILITIES Sets up and enters new claims into claims management system. Inputs and reviews notes/diaries in claims management system as instructed. Processes payments. Processes mail; handles filing, faxing and photocopying. Reviews, prepares, creates, and/or sends letters, reports, and forms. Answers and initiates telephone calls, sets up medical appointments, and may provide customer service as required. Other activities/projects as assigned including the preparation and distribution of computer reports. QUALIFICATIONS Performs other duties as assigned. Supports the organization's quality program(s). WORK ENVIRONMENT When applicable and appropriate, consideration will be given to reasonable accommodations. Mental: Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines Physical: Computer keyboarding, travel as required Auditory/Visual: Hearing, vision and talking NOTE : Credit security clearance, confirmed via a background credit check, is required for this position. The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time. Excellent oral and written communication PC literate, including Microsoft Office products Office equipment; fax, scan, email. Strong organizational skills Ability to work in a team environment Ability to meet or exceed Performance Competencies Education & Licensing High school diploma or GED required. Experience Six (6) months of clerical and customer service experience or equivalent combination of education and experience required. Familiar with medical office setting; medical terminology, preferred. Skills & Knowledge Basic understanding of workers compensation claims handling. Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace. If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

Requirements

• Excellent oral and written communication
• PC literate, including Microsoft Office products
• Office equipment; fax, scan, email.
• Strong organizational skills
• Ability to work in a team environment
• Ability to meet or exceed Performance Competencies
• High school diploma or GED required.
• Six (6) months of clerical and customer service experience or equivalent combination of education and experience required.
• Basic understanding of workers compensation claims handling.

Nice To Haves

• Familiar with medical office setting; medical terminology, preferred.

Responsibilities

• Sets up and enters new claims into claims management system.
• Inputs and reviews notes/diaries in claims management system as instructed.
• Processes payments.
• Processes mail; handles filing, faxing and photocopying.
• Reviews, prepares, creates, and/or sends letters, reports, and forms.
• Answers and initiates telephone calls, sets up medical appointments, and may provide customer service as required.
• Other activities/projects as assigned including the preparation and distribution of computer reports.
• Performs other duties as assigned.
• Supports the organization's quality program(s).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees