Radisson Blu Assistant Chief Engineer

Choice Hotels International•Bloomington, MN

1d•$82,000 - $92,000

About The Position

Choice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice® has more than 7,400 hotels, representing over 625,000 rooms, in 45 countries and territories. A diverse portfolio of 22 brands that run the gamut from full-service upper upscale properties to midscale, extended stay and economy enables Choice® to meet travelers' needs in more places and for more occasions while driving more value for franchise owners and shareholders. The award-winning Choice Privileges® loyalty program and co-brand credit card options provide members with a fast and easy way to earn reward nights and personalized perks. For more information, visit www.choicehotels.com. The ability to model Choice’s Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit. Our managed hotels portfolio includes Radisson Blu, Radisson, Radisson Red, Park Plaza, and Country Inn & Suites by Radisson. Unique. Stylish. Entirely Radisson Blu. Upper Upscale by industry definition. First class in any other language. High on design and style, all wrapped up in a Yes I Can! Attitude. The Radisson Blu Mall of America features 500 design forward guest rooms, unique spaces and over 26,000 square feet of meeting space, and is the first hotel connected to the Mall of America.

Requirements

Minimum of two-years supervisory experience in the hotel industry
Minimum of two-years work experience at a similar size hotel
Able to resolve conflicts guests, supervisor and employee
Able to collaborate effectively with other hotel employees and managers to ensure teamwork
Advance knowledge of building management and engineering
Excellent organizational skills
General understanding of insurance requirements
Willing to work a flexible schedule including weekends and holidays
Required to stand, sit, and walk for extended periods of times
Lift, carry, or otherwise move and use of force or exertion up to 75 lbs.
Use of manual dexterity of common office equipment; such as but not limited to, computers, printers, phones ect.

Nice To Haves

Bachelor’s degree preferred

Responsibilities

Participates in the development and implementation of business strategies for the hotel which are aligned with Choice Hotels overall mission, vision values and strategies
Participates in the development of the hotel’s business strategies
Develops and implements strategies for hotel engineering department that support achievement of the hotel’s goals
Monitors status regularly and adjusts strategies as appropriate
Develops the annual budget in conjunction with the Executive Committee
Participates in the development of the annual marketing, sales and yield management plans and strategies
Continually improves the hotel engineering department and adheres to Radisson Blu brand standards
Maximizes profitability and revenue by directing the Engineering department
Manages the Engineering department and any third-party vendor to ensure superior service and quality
Develops and implements quality control programs, conducts annual compliance training in accordance with local, state and federal laws.
Reviews contracts and negotiates revisions to contractual agreements with vendors, consultants, clients, suppliers and subcontractors
Interprets plans and contract terms with Engineering team, management, clients, and vendors
Manages the relationship with the outsourced security company
Manages the guest incident reporting and partners with front office
Monitors compliance with building safety codes, protocols, health and safety laws and other regulations, conduct walk-throughs to assess the safety and efficiency of equipment and maintenance of structure
Maintains Responsible Business programs and training for hotel
Manages hotel renovations, coordinates project status with Corporate Technical Services, architects, licensing agencies, contractors and hotel management
Develops and implements strategies and practices which support employee engagement
Develops and recruits the human resources necessary to achieve hotel and Management Services’ goals
Directs the development and implementation of strategies and practices which support employee engagement throughout the hotel
Oversees all facets of human resources management including the recruitment and selection, training & development, compensation, recognition and performance management of the work force
Takes active role in recruitment and selection of qualified candidates
Communicates performance expectations and provides employees with on-going feedback
Provides employees with coaching and counseling as needed to achieve performance objectives and reach their fullest potential
Drives employee engagement through the creation and implementation of departmental action plans
Creates 100% guest satisfaction by providing the Radisson Blu experience through performance that demonstrates the standards of genuine hospitality and exceeding guest expectations.
Provides employees with the training and resources they need to maximize employee engagement and deliver Yes I Can! service and teamwork
Communicates and reinforces the vision for customer service to all managers, supervisors and employees
Creates an environment that encourages employees to provide the service brand behavior hospitality and teamwork
Ensures that all minimum requirements of the 100% Guest Satisfaction Guarantee are in place and understood by all employees
Ensures that the hotel delivers 100% Guest Satisfaction by developing customer feedback avenues (soliciting input, reports, etc.) and focusing management team on identifying trends and developing and implementing solutions
Creates an environment that provides employees with the tools, training and environment they need to deliver the service brand behavior and teamwork
Performs other duties as required by Management to provide 100% Guest Satisfaction and genuine hospitality to our Guest

Benefits

Employee discounts on thousands of hotels
Enjoy a complimentary meal in the associate cafeteria during your shift
Free Parking
Paid Sick Time (MN Earned Sick and Safe Time)
Day 1: Paid Vacation and Sick Time
8 Paid Holidays
Paid Bereavement
Paid Floating Holidays
Employee Assistance Program
1st of the month following 30 days of service: Full benefits package to our full-time employees, including health, dental, vision, short & long term disability, auto insurance, and so much more!
401(k) Retirement Plan