Assistant Catering Manager

The Ohio State University • Columbus, OH

5d • $18 - $23

About The Position

The Assistant Catering Manager assists in the management of a university catering operation that may have multiple styles of service including full-service catering serving The Ohio State University and surrounding community. Catering events range from drop off box lunches and continental breakfasts to sit down, plated and served meals. Volume varies based on events scheduled, but may serve up to 2,500 students, staff, and guests on scheduled shift; supervises as many as 10-15 full-time regular employees and up to 300 part-time student employees in a diversity-valued organization; manages frontline staff in the planning/packing, setup, service and execution of events and service of food and beverage to students, staff, guests, and special groups; manages the procurement and inventory of food and related goods; supervises service and customer relations; responsible for meals being served in accordance with prescribed standards; responsible for overall performance management and supervision of employees; supervises the quality and quantity of food items produced; orders product; takes inventories; supervises inspection of incoming food and supplies; orients, trains and coaches all employees in all aspects of catering or assigned unit operations; supervises all staff according to prescribed customer service standards ensuring prompt, effective and courteous customer service for all guests; manages the student managers and the student personnel program; works weekends, various hours, special events, and holidays as business need dictates.

Requirements

• High school diploma or GED plus 4 years relevant experience
• 1-3 years experience in food service management or related field
• Excellent customer service skills
• Ability to read and interpret documents such as receipts, safety rules, operating instructions and procedure manuals
• Ability to write routine reports and correspondence
• Ability to regularly lift and/or move up to 20 pounds and frequently lift and/or move up to 50 pounds
• Successful completion of a background check and motor vehicle report

Nice To Haves

• Associate's degree in hospitality management or related field
• 6 years relevant experience
• Knowledge of ServSafe Sanitation guidelines or similar food handler program
• Experience working with HACCP principles
• Excellent verbal and written communication skills
• Experience managing student staff
• Knowledge of computerized ordering systems
• Ability to speak effectively before groups of customers or employees of the organization

Responsibilities

• Manages frontline staff in the planning/packing, setup, service and execution of events and service of food and beverage to students, staff, guests, and special groups
• Manages the procurement and inventory of food and related goods
• Supervises service and customer relations
• Responsible for meals being served in accordance with prescribed standards
• Responsible for overall performance management and supervision of employees
• Supervises the quality and quantity of food items produced
• Orders product
• Takes inventories
• Supervises inspection of incoming food and supplies
• Orients, trains and coaches all employees in all aspects of catering or assigned unit operations
• Supervises all staff according to prescribed customer service standards ensuring prompt, effective and courteous customer service for all guests
• Manages the student managers and the student personnel program
• Works weekends, various hours, special events, and holidays as business need dictates.

Benefits

• Eligible Ohio State employees receive comprehensive benefits packages, including medical, dental and vision insurance, tuition assistance for employees and their dependents, and state or alternative retirement options with competitive employer contributions.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees