ASSISTANT CASE MANAGER

GEO Group-posted 12 months ago

Full-time • Entry Level

Vineland, NJ

5,001-10,000 employees

Administrative and Support Services

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This position provides case management support for a Community Resource Center checking in participants and assisting Case Managers with case coordination, case management, and documentation. Learns, uses and models the Principles of Effective Intervention (What Works) through evidence-based practices in all interactions with participants and staff members.

Greeted participants entering the facility
May complete drug screens according to assigned random schedule for each participant check-in
May perform breath analysis on each participant who enters the facility for any purpose and provides a written or computerized result
Completes initial intake process with participants to completion, including intake paperwork, input into Company database and assignment of groups and other services
Provides general office administration duties including answering phones
Provides general customer service to all who enter the facility, including participants, customers and the general public
Assists Case Managers with case coordination, communication with appropriate agencies and preparation and distribution of reports
Assists in managing a participant caseload using the Principles of Effective Intervention (What Works)
Conducts risk/need assessments and creates individual treatment plans for each assigned participant
Meets regularly with participants and documents participants' progress or regress in Company database
Facilitates evidence-based CBT programs and other life skills programs to participants in groups each week
Documents participants' attendance, participation and progress in case management software
Develops and monitors the participant's progress relative to their Case Management Plan through all phases of the program
Files, prepares charts and performs data entry as assigned
May be responsible for office opening and closing procedures
May collect participant payments, post payments on Company database, and make daily cash deposits
May be responsible for installing and removing electronic monitoring equipment on participants and forwarding documentation to the appropriate agencies
May transport participants to the center, community service events, job fairs, employment centers, clinics, using a Company vehicle
Performs other duties as assigned.

High school diploma required; Baccalaureate Degree in Social Services preferred
Bi-lingual (English/Spanish) skills preferred
College coursework in Human Services or business discipline preferred
Minimum of six (6) months experience in Human Services field with direct participant services preferred
Minimum of six (6) months experience working with minority populations preferred
Must be twenty-one (21) years of age with at least five (5) years driving experience if required to transport participants
Valid State driver's license and 5-year record of safe and competent driving as demonstrated by state motor vehicle report if required to transport participants
Ability to safely operate a motor vehicle if required to transport participants
Good customer service skills
Effective communication skills with internal and external contacts at all levels
Good organizational skills and attention to detail
Solid computer skills and proficiency with MS Word and Excel
Basic database skills
Basic math skills

Experience in case management
Knowledge of evidence-based practices in rehabilitation
Experience working in a correctional or community reentry setting

Paid Time Off
14 Paid Holidays + Birthday Holiday
401(k) Matching
Health Insurance
Vision Insurance
Life Insurance
Health Savings Account
Tuition Reimbursement
Employee Discount
Reduced Tuition Rates
Disability Insurance
Employee Assistance Program
401(k)
Pet Insurance
Dental Insurance
Paid Training
Flexible Spending Account

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